What version of JIRA are you using and what specific actions are you taking that trigger this behavior? There is a bug at JRASERVER-64088 that you can find that reproduces this particular issue. I see the Kanban board in the background which further strenthens my suspicions you may be running into this.
Take a look at JRASERVER-64088 and see if you agree this is the issue you're running into. If that's not what's going on:
Let us know.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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