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Unable to update project lead or default assignee

Which is resulting in downstream errors for our custom issue collectors.  Names are allowed to be selected but the Update button generates errors in the console:

Uncaught TypeError: Cannot read property 'name' of undefined

stuckInJira.png

This is in Jira Project Management Software v8.10.1

1 answer

1 accepted

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Answer accepted
Tansu Akdeniz Community Leader Apr 12, 2021

Hi @Jackson Stubblefield 

Is it applicable for all browser? Is it possible to disable user installed add-ons and try it again?

You can also create a ticket to Atlassian Support if problem continues. 

Best

Able to reproduce in both Incognito Chrome and MS Edge.  Going to be creating a support ticket. 

I'm having the same problem @Jackson Stubblefield . Did you get this resolved? I'm going to enter a support ticket as well.

Hey @LaurieC we were able to solve this internally. The issue ended up being a permission issue which was resolved by reaching out to my domain’s Jira admins. Hope this helps. 

Thanks @Jackson Stubblefield

I appreciate your quick response! I am our Jira Admin, so put in a ticket. 

have a great day!

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