Unable to type in the comment area

kate hu
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May 13, 2024

when I type on the " comment " area , the "foucus" will go to other area, that prevent us typing.

4 answers

1 vote
Bo Zhao
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May 13, 2024

Hi @kate hu 

Jira has posted the incident on the Jira Status page, make sure to check out and track the incident here: https://jira-software.status.atlassian.com/

So far my best workaround is to type in Notepad and copy them across, a bit of additional work but can't ask for more. Hope they can fix it soon.

0 votes
Apple Goh
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May 14, 2024

Still having this issue today. Anyone can help?

Edit : Fixed itself

0 votes
SeonyeopKim
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May 13, 2024

I got same issue.
This suddenly happend today.

SeonyeopKim
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May 13, 2024

Workaround until this solved

  • turn off keyboard shortcut
    • this will prevent unintend action on issue full page
    • but focus will be still lost
  • comment on short form(?) of issue
    • go to issue list (backlog, timeline, etc)
    • selecting specific issue will show you a short form on the right
    • writing comment on this will not cause focus lost
0 votes
Ross Kennewell
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May 13, 2024

Yes, also have this issue.

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