Unable to transition some issues after 5.2.1 upgrade

After upgrade to 5.2.1, all transitions using some field validators are not valid anymore.

As a result users are not able to transition steps in our workflows.

When editing those transitions, Jira displays:

Type: class

Class: com.fca.jira.plugins.workflowToolbox.InitializedCondition


selectedCondition = initialized

selectedCustomField = 10135

2 answers

1 accepted

Please check the following plugin in case it is not being installed or disabled:

* https://marketplace.atlassian.com/plugins/com.fca.jira.plugins.workflowToolbox.workflow-toolbox

Is the workflow Toolbox plugin enabled?

When I upgraded JIRA to v5.2.x, I followed the standard instructions and disabled my user-installed plugins before the upgrade.

After the upgrade was complete I then upgraded the plugins and re-enabled them.

But I accidentally overlooked one plugin, one that affected workflow transitions. And the result was errors for users and an error in the workflow editor that looked very much like your error.

After I re-enabled the plugin the problem was solved.


Thanks for your answers.

The plugin Jira workflow toolbox is not installed on my system, could it be that the function I was using was in another plugin before 5.2.1 upgrade?

Anyway, I fixed the issue by changing all transitions in my flows with a comparable function.

Thanks for your help

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,794 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot