Unable to transition issues back to the Kanban backlog

I'm trying out the new Kanban backlog for one of my boards. I created the status "Backlog" in my workflow so I can apply it to the Kanban backlog column in column management. I have my workflow set up to allow all statuses to transition to the "Backlog" status. But when I try to transition issues of another status back to the Backlog I get the following error message:

"Something isn't letting us move <Issue ID> to Backlog. Ask your project administrator to check the workflow settings and transition conditions."

Any help is appreciated, thanks in advance!

3 answers

Have the same issue in a board with custom columns. Is there any idea what might is wrong?

i figured it out. you have to go to your workflow and check that the statuses can transition to each other. i just selected "all" for mine and that fixed the problem.

i need help with this too.

0 vote

What are the transition conditions on the workflow transition back to the status in the backlog column?

If there are no conditions, then what does the log say?

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