Unable to tag users in post

I have a user that is unable to tag other users in the comments field. Other users in our organization are able to tag users and I checked the users permissions and he has the same as other users who are able to tag. How do I fix this?

1 answer

I everything looks normal and he is in the exact same groups as other users who can tag, I recommend contacting support at support.atlassian.com and they can take a closer look.

Cheers,
Mauro

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Sunday in Agility

You asked for it, so we delivered: images on issues have arrived

A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...

558 views 3 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you