Hi, I have a weird issue. I am unable to tag anyone in my jira tickets.
I can create a jira ticket but can't tag anyone. When I type @ symbol, the list of people doesn't popup, whereas all my colleges can see the list of people. The @ symbol is blue in color when I type, then it turns black (like a normal text).
I am added to the project so I guess I have the required access. I read somewhere about "Browse users" permissions, but i think those are global level permissions which is not visible to me, and I think "Browse users" is not a user level permission which can only impact me.
Indeed, I confirm that this problem is probably due to the "Browse users and groups" permission that you don't seem to have access to.
The only solution I see is asking a global admin for help, to grant you the "Browse users and groups" permission from the Settings => System => Global Settings menu.
Let me know if it helped or not,
Welcome to the Community!
It could well be a permission issue.
My advice would be to reach out to your Admin and ask them if they can troubleshoot it.
They might find the Admin Helper useful: https://support.atlassian.com/jira-cloud-administration/docs/use-the-jira-admin-helper/
Hope that helps,
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events