I'm in the process of setting up Jira Service Desk. I'm using Extension for Jira Service desk to allow for dynamic forms as one request type is quite complex.
However, when I try and submit a request using this form, it goes nowhere. No error messages or anything, it just doesn't submit the actual request, the page just reloads as is.
I don't think it's related to dynamic forms, I think it might be something to do with my field configuration scheme or my issue type screen scheme. All my other request types are working fine, but as this request type is so complex, I'd like to link it to a different issue type so that it can have specific custom fields that no other issue type needs.
Anyone run into an issue like this? Any pointers / direction would be great - it's driving me crazy!
Is there any message in the log? Do you have any special post functions, validators or conditions for the related issuetype? Have you tried creating a new request type with the related issuetype starting with only the very required fields and then testing it step by step?
Hope this helps, good luck!
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in talking to 20 people planning t...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs