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Unable to see "Import & Export" option in Jira 4.3.3

Pushpkant Garg
Pushpkant Garg November 20, 2013

Hi,

I am trying to upgrade Jira 4.3.3 to 5.2.10. For that I want to take XML backup of Jira4.3.3. But Import and Export option is missing. Could you please help me how to get that option.

Thanks

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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November 20, 2013

Ok, so it's been disabled, or you're looking in the wrong place. Could you tell us what documentation you are using and show us the difference between that and your system? Also, could you look in the list of plugins and see if anything is disabled?

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Pushpkant Garg
Pushpkant Garg November 20, 2013

Yes I am in jira-administrators group.

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
November 20, 2013

Are you in the administrators group?

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