Unable to see "Import & Export" option in Jira 4.3.3

Hi,

I am trying to upgrade Jira 4.3.3 to 5.2.10. For that I want to take XML backup of Jira4.3.3. But Import and Export option is missing. Could you please help me how to get that option.

Thanks

3 answers

0 votes

Are you in the administrators group?

Yes I am in jira-administrators group.

0 votes

Ok, so it's been disabled, or you're looking in the wrong place. Could you tell us what documentation you are using and show us the difference between that and your system? Also, could you look in the list of plugins and see if anything is disabled?

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

27,646 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you