Unable to see attachement in JIRA issue

prabhakar_s May 30, 2013

After moving issue from one project to other project, unable to see the attachement , nor its showing in the history .

We are using JIRA 5.2.7

Please let me how to retrive the attachments

Thanks in Advance ...

1 answer

0 votes
Sultan Maiyaki
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 30, 2013

Hi,

Can you check for the availability of the attachment in the file system by looking at the directory:

home/data/attachments/PROJECT-KEY/ISSUE-KEY ? Also provide us with the result of this query:

select * from fileattachment where issueid = (select id from jiraissue where pkey="TESTA-6")

You can replace TESTA-6 with the actual issue key

Regards,

Sultan

Suggest an answer

Log in or Sign up to answer