Unable to remove users

I have 2 users in my jira on demand account who no longer work for the company. I can't delete them as users as they have commented on issues. Surely there should be a way to remove these from active users without deleting issues? This is a real problem as I don't think it's fair to have to pay for additional users just because they have replaced old ones.

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you can deactivate users instead of deleting

check this doc for more info

https://confluence.atlassian.com/display/AOD/Deleting+or+Deactivating+JIRA+Users

Thanks - hadn't spotted that.

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