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Unable to remove unverified Managed accounts

Scott Mitchell
Scott Mitchell April 23, 2021

We have a few unverified managed accounts from people who have left but never actually used their Jira/Confluence accounts. 

If we try and deactivate these accounts we receive an error, we are also unable to delete these accounts as the option doesn't appear.

Can you help?

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Ivan Lima
Ivan Lima
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April 24, 2021

Hi @Scott Mitchell, others have experienced the same issue, as you can see on this thread. Also, there is a bug tracked on ACCESS-1015, where you can vote and add yourself as a watcher to receive updates going forward.

Cheers,

IL.

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