Unable to move story with sub-task on scrum board


I have created a scrum board, workflow etc. and our backlog is ready when I click on "Work" mode of the scrum board I see all the tasks and the stories but I cannot move the stories in different "columns" can anyone please help.



2 answers

1 accepted

There was an issue with the workflow it seems like when the sprint starts only then sub-task should be created in order to move them in work mode. Also we created a filter too which only showed "stories" being moved across the board.

Just to add this is also a bug in JIRA, there is a ticket open with Atlassian to look into this.

0 votes
David Maye Atlassian Team Nov 12, 2013

I would look in your workflow to see that you are able to tranistion the issue into the new state. Sometimes there are conditions set that can prevent it from moving. You can check out:


If you're using the Simplified Workflow, check out:


David thanks for the quick response, i looked into workflow and it only shows "properties" on the right column when i click on a stauts. I have checked all the statuses and have not seen a link for "Condtion". I can move an issue from one column to another as long as I do not have a sub-task. Issues which do have a sub-task do not move as I can only move the sub-task.

What should I do? There is no help on Atlassian University either.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,854 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot