Unable to manage labels from new issue type screen

Ryan Heath September 6, 2019

I can't seem to be able to view/edit labels from the new issue type view

The weird thing is, I can see them for a short while as the page loads, but once it finishes loading, they disappear! 

Video here: https://245e543728b05eca9e3a-7aaa0cded1eae23a5d752aec35a8f76c.ssl.cf3.rackcdn.com/JIRA%20Labels.mp4

I've checked the view screen configuration contains the labels field, the new issue layout thing has it visible, I don't know where else to look

Hoping someone here has an idea on how to solve this..

Edit 1: Checked the page source and the label is in there..

Edit 2: If I try and bulk change the label, I notice I see this: "NOTE: This field is hidden for at least 1 issue in at least 1 project for the selected issues."

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Ryan Heath September 6, 2019

Found it! 

It was the field configuration, the labels field was present, but hidden

Gotta love JIRA's 73 layers of complexity...

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