Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Unable to login to jira

Ayushi Kapoor
Ayushi Kapoor
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
May 4, 2023

Some of the users of my project are not able to login to jira now and getting an error message that says "We could not give you access. Use another email and try again". Though they were able to access jira till yesterday. Please suggest how this issue can be resolved.

Thanks.image (2).png

Answer
Watch
Like Be the first to like this
514 views

1 answer

0 votes
Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
May 5, 2023

Hi @Ayushi Kapoor  and welcome,

probably something has been changed at customer access permission (https://support.atlassian.com/jira-service-management-cloud/docs/set-up-and-manage-portal-access/). First of all my suggestion is to check if something has been changed in approved domains.

Fabio

Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events

    See all events