Few users are getting the following error while logging into JIRA. Any help is appreciated.
Sorry, your userid is required to answer a CAPTCHA question correctly
Thanks
Login as admin-click on administration-then click on users-then enter the user name those unable to login- then click on Reset Failed Login Count. once u reset ask the user to login with his credentials. hope this will work.
Thanks,
Jai
can't login as admin. as the admin account itself is experiencing this problem
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I cannot login by admin user, it keep require insert Captcha, even I type correct, how to fix it.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
It seems your JIRA is set up with "CAPTCHA on signup" is set to ON. Please see here
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hello Team,
I have one user not able to login the atlassian having trouble with his account;
Link:- ttps://id.atlassian.com/login?application=jira&continue=https%3A%2F%2Fjcibtsitdm.atlassian.net%2Flogin%3FredirectCount%3D1%26dest-url%3D%252Fjira%252Fsoftware%252Fprojects%252FEIREM%252Fboards%252F194%26application%3Djira&email=jkchaka%40jci.com&errorCode
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Even after clearing cookies, I still cannot login as the admin!
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Okay, we cannot configure the email because we cannot login!
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Outgoing emails didn't work. Not sure why but we did hit EVERY brick wall! And are still working on additional issues with this project.
We updated the only user in the DB that had SYSADMIN priv, to have a new PW.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
This might be a cookie problem. See here: https://confluence.atlassian.com/jirakb/the-jira-application-login-is-stuck-on-captcha-validation-457703732.html
Henning
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Thanks everyone. This issue has been resolved.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Shravana,
Is this resolved?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.