Unable to login as Administrator after initial set up - Help sought

Hi,

I have downloaded the trail version yesterday (download version) and installed on my computer. I have automatically got the Administration privileges yesterday. However, after starting the syatem today afresh, it asked me to sign up for the installed version. However, I do not know how to log in as Administrator. I need to log in as Admin so that I can add users, groups etc. Appreciate some one to help me or guide me..

kp

1 answer

0 votes

You must have created an admin username / password. If you lost the password, try the following:

https://confluence.atlassian.com/display/JIRA/Retrieving+the+JIRA+Administrator

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,089 views 13 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot