Unable to link bugs/issue to a story on the board

[Nalin Goel]

Hi,

I am setting up JIRA for my organization. While doing a trial run I realized that while I am able to create a bug/issue but I am not able to link it to the story created by some other contributor. I am one of the admins.

I checked on:

- Link Issue permissions and added Administrator group 

- Edit Issue permission and added Administrator group 

But I am still not able to do it. Any suggestions?

[Ignacio Pulgar · Accepted solution]

Do those two issues belong to the same project?

Otherwise you might need to check the relevant permissions in both projects.

If that's not the case, I assume you are trying to link both issues by clicking on More > Link from the issue detail view of one of them, aren't you?

What's the point in which you cannot advance anymore? Are there any errors being shown?

[Nalin Goel]

Thanks for replying Ignacio.

Yes. These two issues belong to same project. I am the JIRA admin and hence have Admin permission for the Project.

I am trying to link the issue by opening up the issue and clicking on link button.

My problem is that I am not able to see the stories that someone else has created , in the selection dropdown, hence cannot link the issue with those stories. No error is being shown.

Looking forward for your help. TIA.

[Ignacio Pulgar]

May you check if you can actually enter the issue detail view of issues created by others?

If so, may you try entering the issue key (ie: FOO-57) into the issue field that appears on clicking on Link option?

[Nalin Goel]

Thanks Ignacio.

"If so, may you try entering the issue key (ie: FOO-57) into the issue field that appears on clicking on Link option?"

This ^ ^ worked.

[Ignacio Pulgar]

YW!

By the way, you might also want to add jira-administrators group to all Global Permissions, if they weren't already set:

https://confluence.atlassian.com/adminjiraserver/managing-global-permissions-938847142.html