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Unable to install add-on

Sagnik Bakshi
Sagnik Bakshi September 8, 2017

Hi,

I am trying to install an addon in JIRA. However, while trying to upload the .OBR file, I get an error message saying -

<add-on URL>"cannot be installed on this Cloud instance". 

Any help?

Thanks!

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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September 18, 2017

.obr files are add-ons for Server, not Cloud.  You cannot install those on Cloud. 

That add-on does not have a Cloud version yet, you'll need to look for something else that does the job, and has a Cloud version.

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Sagnik Bakshi
Sagnik Bakshi September 18, 2017

Ok, got it! Thanks for the response Nic.

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somethingblue
somethingblue
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 8, 2017

Hi Sagnik,

Can you please post the link to the add-on you're trying to install?

Cheers,

Branden

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Sagnik Bakshi
Sagnik Bakshi September 11, 2017

Hi Branden,

I am trying to install the following (free version):

https://marketplace.atlassian.com/plugins/com.greffon.folio/server/overview

Thanks,
Sagnik.

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