Unable to install add-on


I am trying to install an addon in JIRAHowever, while trying to upload the .OBR file, I get an error message saying -

<add-on URL>"cannot be installed on this Cloud instance". 

Any help?


2 answers

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Hi Sagnik,

Can you please post the link to the add-on you're trying to install?



Hi Branden,

I am trying to install the following (free version):



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.obr files are add-ons for Server, not Cloud.  You cannot install those on Cloud. 

That add-on does not have a Cloud version yet, you'll need to look for something else that does the job, and has a Cloud version.

Ok, got it! Thanks for the response Nic.

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