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Unable to install Jira Service Desk addon

brendan_oneill
brendan_oneill November 19, 2013

I'm uploading the .obr file from local disk. I get a message to Say "Uploading". Then "Installing".

Then it fails and says An unexpected error occurred. Please refer to the logs for more information..

Obscure I know, but it's my first attempt at installing a plugin, so not quite sure where to go next ... any thoughts?


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Jobin Kuruvilla [Adaptavist]
Jobin Kuruvilla [Adaptavist]
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November 19, 2013

You have to look at atlassian-jira log file to get more details.

https://confluence.atlassian.com/pages/viewpage.action?pageId=16121981

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