I need to increase the memory of Jira Service in the Services for Re-indexing but I am unable to do it. It requires copying the Path to Executable "D:\Jira 6.1\Atlassian\JIRA\bin\tomcat7w.exe //ES//JIRA" into cmd and change the memory size. But it says D:\Jira is not recognized command, is it because of the space between Jira and 6.1 in the path and also there is a dot between 6 and 1. Please help.
Have you tried increasing the memory through the windows registry?
Search for "Setting Properties for Windows Services via the Windows Registry" in this document
Yes Bhushan. I have installed Jira as a Service. Any Alternate solution please? Earlier I used to increase memeory size by copying the Path to Executable from Jira Service, in this case, D:\Jira 6.1\Atlassian\JIRA\bin\tomcat7w.exe //ES//JIRA into cmd and on hitting enter a window gets opened where in I could increase the memory size. But now I am getting D:\Jira is not recognized command in the cmd prompt. Can I rename the folder to Jira61 and remove the service and then install the service again and then try to run the cmd to increase memory size?
Why dont you log into the server which has jira installed, go to the folder which has tomcat7w and type the command
Another thing to note is that, if you are on 32 bit system then there is caping on how much memory you can allot to jira. I think it is around 1.2 GB, even if your system RAM is available then also on 32 bit you cannot allot more than 1.2 gb to jira.
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