Unable to import issues from BugZilla

BugZilla and Jira both are set up on my local machine and I am trying to import issues from bugzilla to Jira and at the end it shows msg "None issues and projects imported." and import none issues.

Any assessments will be appreciated.

Have anyone faced such problem prior? Please help me I am stuck at this point for last week and I need to migrate to Jira urgently.

5 answers

0 votes

How have you set up the importer, and what does your log file say?

Hi Nic,

System > External System Import > Bugzilla and follow standered procedure to import.

Logs are added into this issuehttps://answers.atlassian.com/questions/301536/unable-to-import-from-bugzilla-multiple-times-even-on-different-machine

Hi Satish,

What does appear in your Jira logs during the import attempt?
If something like that appear is very likely that:

Unexpected exception
com.atlassian.jira.plugins.importer.SQLRuntimeException: Table 'test.test1' doesn't exist.

1) The table in fact does not exist;
2) MySQL does not have the lower_case_table_names set as true:

Some Issue Operations in JIRA Fails Due to Table doesn't exist Error

Hi Bruna,

Table 'test.test1' Should I have to create test db and test1 table??? If yes then what is the schema of this table??

lower_case_table_names set to 1 but still getting same msg

Where I can see all the jira exceptions??

Jira logs adding in this issue https://answers.atlassian.com/questions/301536/unable-to-import-from-bugzilla-multiple-times-even-on-different-machine

If once data imported and I have droped that db and also deleted jira application directory then where does it stores data and says no new data to import??

Hi Bruna,

Table 'test.test1' Should I have to create test db and test1 table??? If yes then what is the schema of this table??

lower_case_table_names set to 1 but still getting same msg

Where I can see all the jira exceptions??

Jira logs adding in this issue https://answers.atlassian.com/questions/301536/unable-to-import-from-bugzilla-multiple-times-even-on-different-machine

If once data imported and I have droped that db and also deleted jira application directory then where does it stores data and says no new data to import??

Could anyone help me to resolve this issue??? I am blocked on this import issue from long back, even if I am importing on new machine with fresh setup of BugZilla and Jira and always getting same error again and agian.

Could someone tell me from where it is getting information of all issues and projects to be imported and says "already exists. Not imported". But at the same time it imports all the users :(

2014-06-23 18:17:20,571 INFO - Project ExternalProject[jiraId=<null>,id=26228,externalName=tfs-analytics,name=tfs-issues,key=TFSIS,url=<null>,lead=sgathole,description=All analytic requests go here,projectCategoryName=<null>,avatarUrl=<null>,assigneeType=<null>,versions=<null>,components=<null>,issues=<null>,workflowSchemeName=TFSIS: Simple Issue Tracking Workflow Scheme] already exists. Not imported

Please Please Please Please Please help me :(

Below are the log:

2014-06-23 18:16:12,632 INFO - Import started by sgathole using com.atlassian.jira.plugins.importer.imports.bugzilla.BugzillaDataBean
2014-06-23 18:16:12,642 INFO - ------------------------------
2014-06-23 18:16:12,642 INFO - Importing: Users
2014-06-23 18:16:12,642 INFO - ------------------------------
2014-06-23 18:16:12,642 INFO - Only new items will be imported
2014-06-23 18:16:12,655 INFO - 1 user associated with import.
2014-06-23 18:17:05,507 INFO - User: satish.gathole@taxiforsure.com added to 1 groups: bugzilla-import-unused-users
2014-06-23 18:17:05,507 INFO - Imported user satish.gathole@taxiforsure.com (satish.gathole@taxiforsure.com) as an inactive user because it was not used in the external system.
2014-06-23 18:17:20,570 INFO - ------------------------------
2014-06-23 18:17:20,570 INFO - Finished Importing : Users
2014-06-23 18:17:20,570 INFO - ------------------------------
2014-06-23 18:17:20,570 INFO - 1 user successfully created.
2014-06-23 18:17:20,571 INFO - Retrieving projects...
2014-06-23 18:17:20,571 INFO - Project ExternalProject[jiraId=&lt;null&gt;,id=26228,externalName=tfs-analytics,name=tfs-issues,key=TFSIS,url=&lt;null&gt;,lead=sgathole,description=All analytic requests go here,projectCategoryName=&lt;null&gt;,avatarUrl=&lt;null&gt;,assigneeType=&lt;null&gt;,versions=&lt;null&gt;,components=&lt;null&gt;,issues=&lt;null&gt;,workflowSchemeName=TFSIS: Simple Issue Tracking Workflow Scheme] already exists. Not imported
2014-06-23 18:17:20,571 INFO - ------------------------------
2014-06-23 18:17:20,571 INFO - Importing: Versions
2014-06-23 18:17:20,571 INFO - ------------------------------
2014-06-23 18:17:20,571 INFO - Only new items will be imported
2014-06-23 18:17:20,574 INFO - ------------------------------
2014-06-23 18:17:20,574 INFO - Finished Importing : Versions
2014-06-23 18:17:20,574 INFO - ------------------------------
2014-06-23 18:17:20,574 INFO - ------------------------------
2014-06-23 18:17:20,574 INFO - Importing: Components
2014-06-23 18:17:20,574 INFO - ------------------------------
2014-06-23 18:17:20,574 INFO - Only new items will be imported
2014-06-23 18:17:20,575 INFO - ------------------------------
2014-06-23 18:17:20,575 INFO - Finished Importing : Components
2014-06-23 18:17:20,576 INFO - ------------------------------
2014-06-23 18:17:20,576 INFO - Project ExternalProject[jiraId=&lt;null&gt;,id=24946,externalName=radiotaxiforsure-site-tech,name=tfs-issues,key=TFSIS,url=&lt;null&gt;,lead=sgathole,description=All changes related to RTFS backend go here.,projectCategoryName=&lt;null&gt;,avatarUrl=&lt;null&gt;,assigneeType=&lt;null&gt;,versions=&lt;null&gt;,components=&lt;null&gt;,issues=&lt;null&gt;,workflowSchemeName=TFSIS: Simple Issue Tracking Workflow Scheme] already exists. Not imported
2014-06-23 18:17:20,576 INFO - ------------------------------
2014-06-23 18:17:20,576 INFO - Importing: Versions
2014-06-23 18:17:20,576 INFO - ------------------------------
2014-06-23 18:17:20,576 INFO - Only new items will be imported
2014-06-23 18:17:20,577 INFO - ------------------------------
2014-06-23 18:17:20,577 INFO - Finished Importing : Versions
2014-06-23 18:17:20,577 INFO - ------------------------------
2014-06-23 18:17:20,577 INFO - ------------------------------
2014-06-23 18:17:20,577 INFO - Importing: Components
2014-06-23 18:17:20,578 INFO - ------------------------------
2014-06-23 18:17:20,578 INFO - Only new items will be imported
2014-06-23 18:17:20,578 INFO - ------------------------------
2014-06-23 18:17:20,578 INFO - Finished Importing : Components
2014-06-23 18:17:20,578 INFO - ------------------------------
2014-06-23 18:17:20,579 INFO - Project ExternalProject[jiraId=&lt;null&gt;,id=24948,externalName=taxiforsure-site-tech,name=tfs-issues,key=TFSIS,url=&lt;null&gt;,lead=sgathole,description=All changes for taxiforsure site go here.,projectCategoryName=&lt;null&gt;,avatarUrl=&lt;null&gt;,assigneeType=&lt;null&gt;,versions=&lt;null&gt;,components=&lt;null&gt;,issues=&lt;null&gt;,workflowSchemeName=TFSIS: Simple Issue Tracking Workflow Scheme] already exists. Not imported
2014-06-23 18:17:20,579 INFO - ------------------------------
2014-06-23 18:17:20,579 INFO - Importing: Versions
2014-06-23 18:17:20,579 INFO - ------------------------------
2014-06-23 18:17:20,579 INFO - Only new items will be imported
2014-06-23 18:17:20,580 INFO - ------------------------------
2014-06-23 18:17:20,580 INFO - Finished Importing : Versions
2014-06-23 18:17:20,580 INFO - ------------------------------
2014-06-23 18:17:20,580 INFO - ------------------------------
2014-06-23 18:17:20,581 INFO - Importing: Components
2014-06-23 18:17:20,581 INFO - ------------------------------
2014-06-23 18:17:20,581 INFO - Only new items will be imported
2014-06-23 18:17:20,581 INFO - ------------------------------
2014-06-23 18:17:20,581 INFO - Finished Importing : Components
2014-06-23 18:17:20,582 INFO - ------------------------------
2014-06-23 18:17:20,582 INFO - Project ExternalProject[jiraId=&lt;null&gt;,id=28525,externalName=mobile-app,name=tfs-issues,key=TFSIS,url=&lt;null&gt;,lead=sgathole,description=All bugs related to mobile app go here.,projectCategoryName=&lt;null&gt;,avatarUrl=&lt;null&gt;,assigneeType=&lt;null&gt;,versions=&lt;null&gt;,components=&lt;null&gt;,issues=&lt;null&gt;,workflowSchemeName=TFSIS: Simple Issue Tracking Workflow Scheme] already exists. Not imported
2014-06-23 18:17:20,582 INFO - ------------------------------
2014-06-23 18:17:20,582 INFO - Importing: Versions
2014-06-23 18:17:20,582 INFO - ------------------------------
2014-06-23 18:17:20,582 INFO - Only new items will be imported
2014-06-23 18:17:20,583 INFO - ------------------------------
2014-06-23 18:17:20,583 INFO - Finished Importing : Versions
2014-06-23 18:17:20,583 INFO - ------------------------------
2014-06-23 18:17:20,583 INFO - ------------------------------
2014-06-23 18:17:20,583 INFO - Importing: Components
2014-06-23 18:17:20,583 INFO - ------------------------------
2014-06-23 18:17:20,583 INFO - Only new items will be imported
2014-06-23 18:17:20,584 INFO - ------------------------------
2014-06-23 18:17:20,584 INFO - Finished Importing : Components
2014-06-23 18:17:20,584 INFO - ------------------------------
2014-06-23 18:17:20,585 INFO - Project ExternalProject[jiraId=&lt;null&gt;,id=21059,externalName=CRM-ORM Application,name=tfs-issues,key=TFSIS,url=&lt;null&gt;,lead=sgathole,description=Application for managing CRM and ORM workflows,projectCategoryName=&lt;null&gt;,avatarUrl=&lt;null&gt;,assigneeType=&lt;null&gt;,versions=&lt;null&gt;,components=&lt;null&gt;,issues=&lt;null&gt;,workflowSchemeName=TFSIS: Simple Issue Tracking Workflow Scheme] already exists. Not imported
2014-06-23 18:17:20,585 INFO - ------------------------------
2014-06-23 18:17:20,585 INFO - Importing: Versions
2014-06-23 18:17:20,585 INFO - ------------------------------
2014-06-23 18:17:20,585 INFO - Only new items will be imported
2014-06-23 18:17:20,586 INFO - ------------------------------
2014-06-23 18:17:20,586 INFO - Finished Importing : Versions
2014-06-23 18:17:20,586 INFO - ------------------------------
2014-06-23 18:17:20,586 INFO - ------------------------------
2014-06-23 18:17:20,586 INFO - Importing: Components
2014-06-23 18:17:20,586 INFO - ------------------------------
2014-06-23 18:17:20,586 INFO - Only new items will be imported
2014-06-23 18:17:20,587 INFO - ------------------------------
2014-06-23 18:17:20,587 INFO - Finished Importing : Components
2014-06-23 18:17:20,587 INFO - ------------------------------
2014-06-23 18:17:20,587 INFO - Project ExternalProject[jiraId=&lt;null&gt;,id=18004,externalName=TFS-Supply,name=tfs-issues,key=TFSIS,url=&lt;null&gt;,lead=sgathole,description=All supply related issues go here.,projectCategoryName=&lt;null&gt;,avatarUrl=&lt;null&gt;,assigneeType=&lt;null&gt;,versions=&lt;null&gt;,components=&lt;null&gt;,issues=&lt;null&gt;,workflowSchemeName=TFSIS: Simple Issue Tracking Workflow Scheme] already exists. Not imported
2014-06-23 18:17:20,587 INFO - ------------------------------
2014-06-23 18:17:20,587 INFO - Importing: Versions
2014-06-23 18:17:20,587 INFO - ------------------------------
2014-06-23 18:17:20,587 INFO - Only new items will be imported
2014-06-23 18:17:20,588 INFO - ------------------------------
2014-06-23 18:17:20,588 INFO - Finished Importing : Versions
2014-06-23 18:17:20,589 INFO - ------------------------------
2014-06-23 18:17:20,589 INFO - ------------------------------
2014-06-23 18:17:20,589 INFO - Importing: Components
2014-06-23 18:17:20,589 INFO - ------------------------------
2014-06-23 18:17:20,589 INFO - Only new items will be imported
2014-06-23 18:17:20,589 INFO - ------------------------------
2014-06-23 18:17:20,590 INFO - Finished Importing : Components
2014-06-23 18:17:20,590 INFO - ------------------------------
2014-06-23 18:17:20,590 INFO - Project ExternalProject[jiraId=&lt;null&gt;,id=18004,externalName=TFS-Admin,name=tfs-issues,key=TFSIS,url=&lt;null&gt;,lead=sgathole,description=All Admin related issues go here,projectCategoryName=&lt;null&gt;,avatarUrl=&lt;null&gt;,assigneeType=&lt;null&gt;,versions=&lt;null&gt;,components=&lt;null&gt;,issues=&lt;null&gt;,workflowSchemeName=TFSIS: Simple Issue Tracking Workflow Scheme] already exists. Not imported
2014-06-23 18:17:20,590 INFO - ------------------------------
2014-06-23 18:17:20,590 INFO - Importing: Versions
2014-06-23 18:17:20,590 INFO - ------------------------------
2014-06-23 18:17:20,590 INFO - Only new items will be imported
2014-06-23 18:17:20,591 INFO - ------------------------------
2014-06-23 18:17:20,591 INFO - Finished Importing : Versions
2014-06-23 18:17:20,591 INFO - ------------------------------
2014-06-23 18:17:20,591 INFO - ------------------------------
2014-06-23 18:17:20,591 INFO - Importing: Components
2014-06-23 18:17:20,591 INFO - ------------------------------
2014-06-23 18:17:20,591 INFO - Only new items will be imported
2014-06-23 18:17:20,592 INFO - ------------------------------
2014-06-23 18:17:20,592 INFO - Finished Importing : Components
2014-06-23 18:17:20,592 INFO - ------------------------------
2014-06-23 18:17:20,593 INFO - Project ExternalProject[jiraId=&lt;null&gt;,id=21590,externalName=VTS-Device_Mmnt,name=tfs-issues,key=TFSIS,url=&lt;null&gt;,lead=sgathole,description=All bugs related to managing VTS Devices go here.,projectCategoryName=&lt;null&gt;,avatarUrl=&lt;null&gt;,assigneeType=&lt;null&gt;,versions=&lt;null&gt;,components=&lt;null&gt;,issues=&lt;null&gt;,workflowSchemeName=TFSIS: Simple Issue Tracking Workflow Scheme] already exists. Not imported
2014-06-23 18:17:20,593 INFO - ------------------------------
2014-06-23 18:17:20,593 INFO - Importing: Versions
2014-06-23 18:17:20,593 INFO - ------------------------------
2014-06-23 18:17:20,593 INFO - Only new items will be imported
2014-06-23 18:17:20,594 INFO - ------------------------------
2014-06-23 18:17:20,594 INFO - Finished Importing : Versions
2014-06-23 18:17:20,594 INFO - ------------------------------
2014-06-23 18:17:20,594 INFO - ------------------------------
2014-06-23 18:17:20,594 INFO - Importing: Components
2014-06-23 18:17:20,594 INFO - ------------------------------
2014-06-23 18:17:20,594 INFO - Only new items will be imported
2014-06-23 18:17:20,595 INFO - ------------------------------
2014-06-23 18:17:20,595 INFO - Finished Importing : Components
2014-06-23 18:17:20,595 INFO - ------------------------------
2014-06-23 18:17:20,595 INFO - Project ExternalProject[jiraId=&lt;null&gt;,id=28493,externalName=Mobile Site,name=tfs-issues,key=TFSIS,url=&lt;null&gt;,lead=sgathole,description=Mobile Site related Defects should be logged here,projectCategoryName=&lt;null&gt;,avatarUrl=&lt;null&gt;,assigneeType=&lt;null&gt;,versions=&lt;null&gt;,components=&lt;null&gt;,issues=&lt;null&gt;,workflowSchemeName=TFSIS: Simple Issue Tracking Workflow Scheme] already exists. Not imported
2014-06-23 18:17:20,595 INFO - ------------------------------
2014-06-23 18:17:20,595 INFO - Importing: Versions
2014-06-23 18:17:20,595 INFO - ------------------------------
2014-06-23 18:17:20,595 INFO - Only new items will be imported
2014-06-23 18:17:20,596 INFO - ------------------------------
2014-06-23 18:17:20,596 INFO - Finished Importing : Versions
2014-06-23 18:17:20,596 INFO - ------------------------------
2014-06-23 18:17:20,596 INFO - ------------------------------
2014-06-23 18:17:20,597 INFO - Importing: Components
2014-06-23 18:17:20,597 INFO - ------------------------------
2014-06-23 18:17:20,597 INFO - Only new items will be imported
2014-06-23 18:17:20,597 INFO - ------------------------------
2014-06-23 18:17:20,597 INFO - Finished Importing : Components
2014-06-23 18:17:20,597 INFO - ------------------------------
2014-06-23 18:17:20,598 INFO - Project ExternalProject[jiraId=&lt;null&gt;,id=30019,externalName=Customer-Complaints,name=tfs-issues,key=TFSIS,url=&lt;null&gt;,lead=sgathole,description=All Customer complaints go here,projectCategoryName=&lt;null&gt;,avatarUrl=&lt;null&gt;,assigneeType=&lt;null&gt;,versions=&lt;null&gt;,components=&lt;null&gt;,issues=&lt;null&gt;,workflowSchemeName=TFSIS: Simple Issue Tracking Workflow Scheme] already exists. Not imported
2014-06-23 18:17:20,598 INFO - ------------------------------
2014-06-23 18:17:20,598 INFO - Importing: Versions
2014-06-23 18:17:20,598 INFO - ------------------------------
2014-06-23 18:17:20,598 INFO - Only new items will be imported
2014-06-23 18:17:20,599 INFO - ------------------------------
2014-06-23 18:17:20,599 INFO - Finished Importing : Versions
2014-06-23 18:17:20,599 INFO - ------------------------------
2014-06-23 18:17:20,599 INFO - ------------------------------
2014-06-23 18:17:20,599 INFO - Importing: Components
2014-06-23 18:17:20,599 INFO - ------------------------------
2014-06-23 18:17:20,599 INFO - Only new items will be imported
2014-06-23 18:17:20,599 INFO - ------------------------------
2014-06-23 18:17:20,600 INFO - Finished Importing : Components
2014-06-23 18:17:20,600 INFO - ------------------------------
2014-06-23 18:17:20,600 INFO - Project ExternalProject[jiraId=&lt;null&gt;,id=18004,externalName=TFS-CDD,name=tfs-issues,key=TFSIS,url=&lt;null&gt;,lead=sgathole,description=All the customer delight issues go here.,projectCategoryName=&lt;null&gt;,avatarUrl=&lt;null&gt;,assigneeType=&lt;null&gt;,versions=&lt;null&gt;,components=&lt;null&gt;,issues=&lt;null&gt;,workflowSchemeName=TFSIS: Simple Issue Tracking Workflow Scheme] already exists. Not imported
2014-06-23 18:17:20,600 INFO - ------------------------------
2014-06-23 18:17:20,600 INFO - Importing: Versions
2014-06-23 18:17:20,600 INFO - ------------------------------
2014-06-23 18:17:20,600 INFO - Only new items will be imported
2014-06-23 18:17:20,601 INFO - ------------------------------
2014-06-23 18:17:20,601 INFO - Finished Importing : Versions
2014-06-23 18:17:20,601 INFO - ------------------------------
2014-06-23 18:17:20,601 INFO - ------------------------------
2014-06-23 18:17:20,601 INFO - Importing: Components
2014-06-23 18:17:20,601 INFO - ------------------------------
2014-06-23 18:17:20,601 INFO - Only new items will be imported
2014-06-23 18:17:20,602 INFO - ------------------------------
2014-06-23 18:17:20,602 INFO - Finished Importing : Components
2014-06-23 18:17:20,602 INFO - ------------------------------
2014-06-23 18:17:20,602 INFO - Project ExternalProject[jiraId=&lt;null&gt;,id=18004,externalName=TFS-HR,name=tfs-issues,key=TFSIS,url=&lt;null&gt;,lead=sgathole,description=All HR related issues,projectCategoryName=&lt;null&gt;,avatarUrl=&lt;null&gt;,assigneeType=&lt;null&gt;,versions=&lt;null&gt;,components=&lt;null&gt;,issues=&lt;null&gt;,workflowSchemeName=TFSIS: Simple Issue Tracking Workflow Scheme] already exists. Not imported
2014-06-23 18:17:20,602 INFO - ------------------------------
2014-06-23 18:17:20,603 INFO - Importing: Versions
2014-06-23 18:17:20,603 INFO - ------------------------------
2014-06-23 18:17:20,603 INFO - Only new items will be imported
2014-06-23 18:17:20,604 INFO - ------------------------------
2014-06-23 18:17:20,604 INFO - Finished Importing : Versions
2014-06-23 18:17:20,604 INFO - ------------------------------
2014-06-23 18:17:20,604 INFO - ------------------------------
2014-06-23 18:17:20,604 INFO - Importing: Components
2014-06-23 18:17:20,604 INFO - ------------------------------
2014-06-23 18:17:20,604 INFO - Only new items will be imported
2014-06-23 18:17:20,605 INFO - ------------------------------
2014-06-23 18:17:20,605 INFO - Finished Importing : Components
2014-06-23 18:17:20,605 INFO - ------------------------------
2014-06-23 18:17:20,605 INFO - Project ExternalProject[jiraId=&lt;null&gt;,id=18004,externalName=TFS-Marketing,name=tfs-issues,key=TFSIS,url=&lt;null&gt;,lead=sgathole,description=All marketing related issues go here.,projectCategoryName=&lt;null&gt;,avatarUrl=&lt;null&gt;,assigneeType=&lt;null&gt;,versions=&lt;null&gt;,components=&lt;null&gt;,issues=&lt;null&gt;,workflowSchemeName=TFSIS: Simple Issue Tracking Workflow Scheme] already exists. Not imported
2014-06-23 18:17:20,605 INFO - ------------------------------
2014-06-23 18:17:20,605 INFO - Importing: Versions
2014-06-23 18:17:20,605 INFO - ------------------------------
2014-06-23 18:17:20,605 INFO - Only new items will be imported
2014-06-23 18:17:20,606 INFO - ------------------------------
2014-06-23 18:17:20,606 INFO - Finished Importing : Versions
2014-06-23 18:17:20,606 INFO - ------------------------------
2014-06-23 18:17:20,606 INFO - ------------------------------
2014-06-23 18:17:20,606 INFO - Importing: Components
2014-06-23 18:17:20,606 INFO - ------------------------------
2014-06-23 18:17:20,606 INFO - Only new items will be imported
2014-06-23 18:17:20,607 INFO - ------------------------------
2014-06-23 18:17:20,607 INFO - Finished Importing : Components
2014-06-23 18:17:20,607 INFO - ------------------------------
2014-06-23 18:17:20,607 INFO - Retrieving custom fields...
2014-06-23 18:17:20,611 INFO - Custom field not found. Creating a new custom field for com.atlassian.jira.plugins.importer.external.beans.ExternalCustomField@3924e323[id=bug_url,name=External issue URL,typeKey=com.atlassian.jira.plugin.system.customfieldtypes:url,searcherKey=com.atlassian.jira.plugin.system.customfieldtypes:exacttextsearcher,valueMappingDefinition=&lt;null&gt;,valueSet=&lt;null&gt;]
2014-06-23 18:17:22,357 INFO - Custom field not found. Creating a new custom field for com.atlassian.jira.plugins.importer.external.beans.ExternalCustomField@13559291[id=bug_severity,name=Severity,typeKey=com.atlassian.jira.plugin.system.customfieldtypes:select,searcherKey=com.atlassian.jira.plugin.system.customfieldtypes:selectsearcher,valueMappingDefinition=&lt;null&gt;,valueSet=&lt;null&gt;]
2014-06-23 18:17:24,461 INFO - Custom field not found. Creating a new custom field for com.atlassian.jira.plugins.importer.external.beans.ExternalCustomField@76b3135d[id=priority,name=Priority,typeKey=com.atlassian.jira.plugin.system.customfieldtypes:select,searcherKey=com.atlassian.jira.plugin.system.customfieldtypes:selectsearcher,valueMappingDefinition=&lt;null&gt;,valueSet=&lt;null&gt;]
2014-06-23 18:17:26,464 INFO - Custom field not found. Creating a new custom field for com.atlassian.jira.plugins.importer.external.beans.ExternalCustomField@6d4cfd15[id=status_whiteboard,name=Status Whiteboard,typeKey=com.atlassian.jira.plugin.system.customfieldtypes:textfield,searcherKey=com.atlassian.jira.plugin.system.customfieldtypes:textsearcher,valueMappingDefinition=&lt;null&gt;,valueSet=&lt;null&gt;]
2014-06-23 18:17:28,782 INFO - Custom field not found. Creating a new custom field for com.atlassian.jira.plugins.importer.external.beans.ExternalCustomField@59352e90[id=cf_rootcause,name=Root Cause of the bug,typeKey=com.atlassian.jira.plugin.system.customfieldtypes:select,searcherKey=com.atlassian.jira.plugin.system.customfieldtypes:selectsearcher,valueMappingDefinition=&lt;null&gt;,valueSet=&lt;null&gt;]
2014-06-23 18:17:31,375 INFO - Custom field not found. Creating a new custom field for com.atlassian.jira.plugins.importer.external.beans.ExternalCustomField@b516b8f[id=cf_bug_type,name=Request Type,typeKey=com.atlassian.jira.plugin.system.customfieldtypes:select,searcherKey=com.atlassian.jira.plugin.system.customfieldtypes:selectsearcher,valueMappingDefinition=&lt;null&gt;,valueSet=&lt;null&gt;]
2014-06-23 18:17:33,604 INFO - Custom field not found. Creating a new custom field for com.atlassian.jira.plugins.importer.external.beans.ExternalCustomField@6ce8fcc0[id=cf_deadline,name=Setting the Deadline,typeKey=com.atlassian.jira.plugin.system.customfieldtypes:datetime,searcherKey=com.atlassian.jira.plugin.system.customfieldtypes:datetimerange,valueMappingDefinition=&lt;null&gt;,valueSet=&lt;null&gt;]
2014-06-23 18:17:36,164 INFO - ------------------------------
2014-06-23 18:17:36,164 INFO - Importing: Issues
2014-06-23 18:17:36,164 INFO - ------------------------------
2014-06-23 18:17:36,164 INFO - Only new items will be imported
2014-06-23 18:17:36,186 INFO - 0 issues successfully created
2014-06-23 18:17:36,187 INFO - ------------------------------
2014-06-23 18:17:36,187 INFO - Finished Importing : Issues
2014-06-23 18:17:36,187 INFO - ------------------------------
2014-06-23 18:17:36,193 INFO - Rewriting old issue keys for 0 issues
2014-06-23 18:17:36,194 INFO - ------------------------------
2014-06-23 18:17:36,194 INFO - Importing: Issue Links &amp; Subtasks
2014-06-23 18:17:36,194 INFO - ------------------------------
2014-06-23 18:17:36,194 INFO - Only new items will be imported
2014-06-23 18:17:36,212 INFO - ------------------------------
2014-06-23 18:17:36,212 INFO - Finished Importing : Issue Links &amp; Subtasks
2014-06-23 18:17:36,212 INFO - ------------------------------
2014-06-23 18:17:36,214 INFO - No issues need to be reindexed.

0 votes
Jason Worley Atlassian Team Jul 28, 2014

Check out this previous posting, which mentions several bugs:

https://answers.atlassian.com/questions/251417/during-import-duplicate-custom-fields-are-created

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Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

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