Unable to import data into JIRA server

Hi,

 

I am currently looking to migrate and merge two cloud instances into one. For this to work i am migrating my cloud instances into server. However, i am unable to migrate my first instance into server as i keep running into this error

 

Error importing data: java.lang.IllegalArgumentException: [GenericEntity.setString] "textvalue" is not a field of

 

Any idea what is causing this and how I can get past it. Need help URGENTLY PLEASE !!!

3 answers

1 accepted

This is actually the correct bug report for this problem: https://jira.atlassian.com/browse/JSWSERVER-16556

As the workaround on the bug report suggests, we would need to go to the source Jira Cloud instance and generate a new backup file making sure to select the "Create backup for server" option.

0 vote
Vasiliy Zverev Community Champion Jan 15, 2018

Could you provide full message with error?

Hi Vasiliy,

 

Attached are the application-JIRA. logs.

 

Is there anything else that you require?

 

 

Hi Vasiliy

 

Here is the entire error message

 

2018-01-16 10:35:43,138 JiraImportTaskExecutionThread-1 ERROR anonymous 634x15x1 mb8i8z 0:0:0:0:0:0:0:1 /secure/SetupImport.jspa [c.a.j.bc.dataimport.DefaultDataImportService] Error importing data: java.lang.IllegalArgumentException: [GenericEntity.setString] "textvalue" is not a field of
java.lang.IllegalArgumentException: [GenericEntity.setString] "textvalue" is not a field of
at org.ofbiz.core.entity.GenericEntity.setString(GenericEntity.java:364)
at com.atlassian.jira.bc.dataimport.OfbizImportHandler.endElement(OfbizImportHandler.java:528)
at org.apache.xerces.parsers.AbstractSAXParser.endElement(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanEndElement(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)
at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
at org.apache.xerces.parsers.XMLParser.parse(Unknown Source)
at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)
at org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Source)
at com.atlassian.security.xml.RestrictedXMLReader.parse(RestrictedXMLReader.java:103)
at com.atlassian.jira.bc.dataimport.DefaultDataImportService.parseXmlAndValidateBackupData(DefaultDataImportService.java:397)
at com.atlassian.jira.bc.dataimport.DefaultDataImportService.doImport(DefaultDataImportService.java:297)
at com.atlassian.jira.web.action.setup.DataImportAsyncCommand.call(DataImportAsyncCommand.java:60)
at com.atlassian.jira.web.action.setup.DataImportAsyncCommand.call(DataImportAsyncCommand.java:28)
at com.atlassian.jira.task.ImportTaskManagerImpl$TaskCallableDecorator.call(ImportTaskManagerImpl.java:157)
at com.atlassian.jira.task.ImportTaskManagerImpl$TaskCallableDecorator.call(ImportTaskManagerImpl.java:133)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)

Here are the entire logs

 

JIRA Logs

It seems you are not the only one having this issue, while researching the very same for a customer I came across this post and this bug report:

https://jira.atlassian.com/browse/JSWCLOUD-16576

Any news in this case? We've hit the same problem

As the workaround in the bug report suggests, you would need to go to the source Cloud instance and generate a new backup, making sure to select the "Create backup for server" option.

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