It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Unable to grant access to jira core even though they have site access

I am trying to give access to a user who is having trouble logging in.  Can you assist.  SEe imagecant give access.png

2 answers

0 votes
Scott Theus Community Leader Sep 19, 2019

@Tracy Miller could you upload an image of the error the user is getting? 

Scott Theus Community Leader Sep 19, 2019

Nevermind...I see it :)

The screen shot is what I see as the admin.  I cannot grant permission to Jira.  

I need help in getting access to a user--why can:t I?

Can you tell me why yet?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira

The add-in you’ve been waiting for: Jira Cloud for Excel 🙌

Introducing Jira Cloud for Excel Here at the product integrations team at Atlassian, we are thrilled to announce the new Jira Cloud for Excel add-in! This add-in lets you export Jira data directly ...

864 views 6 24
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you