Unable to edit project category or components in IE8

When trying to edit the project category I get the error messsage -

'The JIRA server could not be contacted. This may be a temporary glitch or the server may be down.

Close this dialog and press refresh in your browser'

If I open the link in a new tab I can edit and save the change.

The editing of components just hangs.

Anyone had same issues?

1 answer

0 vote
Eddie Webb Community Champion Apr 18, 2013

A few of users ran into a similar issue. The resolution was to have the user clear cookies and cache, and on the server side we purged the caches during a restart.

But yours maybe different, and we would need to have a peak at the server side logs to understand a bit more.

I suggest you try the above first, because it is easy, and if not, recreate the error and pull the logs form that window.

Tried the clearing of cookies and cache but no good.

Log extract is as follows:

19-Apr-2013 13:53:20 com.sun.jersey.spi.container.servlet.WebComponent filterFormParameters
WARNING: A servlet POST request, to the URI https://xxxxxxx:xxxx/rest/gadget/1.0/login, contains form parameters in the request body but the request body has been consumed by the servlet or a servlet filter accessing the request parameters. Only resource methods using @FormParam will work as expected. Resource methods consuming the request body by other means will not work as expected.
19-Apr-2013 13:53:31 com.sun.jersey.spi.inject.Errors processErrorMessages
WARNING: The following warnings have been detected with resource and/or provider classes:
WARNING: A sub-resource method, public javax.ws.rs.core.Response is.origo.jira.plugin.rest.WorklogsResource.addHoursEmpty(javax.servlet.http.HttpServletRequest) throws java.lang.Exception, with URI template, "/", is treated as a resource method

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