Unable to edit issues that were part of a restored system

We recently moved our on premise jira to cloud jira, this was done via the `Restore system` functionality on the system admin page.

Data has been imported however I [admin] am (and other users are) unable to edit any existing issues.

The permission helper says I should be able to do so.

If I create a new issue then I can edit this normally.


How can I edit my exiting issues?

1 answer

Hmm, this started working about 45min later, prehaps waiting for some permissions to refresh?

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,183 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot