After JIRA Gantt-Chart Project plugin was upgraded from version 2.1.9 to 2.1.10 almost all users found they have 'empty' Dashboard page after login. After checking atlassian-jira.log and catalina.out logs I found that there's the exception linked to com.soyatec.jira.plugins.jira-ganttchart-project:gantt_menu () descriptor.
I disabled plugin and JIRA now works as expected.
Is there a way to restore JIRA Gantt-Chart Project plugin functionality?
Hi Alexander, would you mind I ask what version JIRA running in your end? The problem could cause by un-compatible plugin install in your end. For your information, JIRA Gantt-Chart Project plugin v2.19-2.1.10 only compatible with JIRA 5.1 - 5.1.6. You could search all the version of JIRA Gantt-Chart Project plugin in this pages https://marketplace.atlassian.com/plugins/de.polscheit.jira.plugins.gantt to compatible with your JIRA instances.
Could you send me your Support Zip file for us to further investigate? You could refer from this pages to know what is the Support Zip. https://confluence.atlassian.com/display/JIRA/Getting+Help#GettingHelp-CreatingaSupportZip
We do get a bug report:
We are working on it.
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