Unable to delete an Issue

In my JIRA project im unable to delete a Issue the Following Message appear.

The problem is that i am the administrator and have full privilege and unable to delete it.

"It seems that you have tried to perform an operation which you are not permitted to perform.

If you think this message is wrong, please contact your JIRA administrators."

2 answers

0 votes
Thomas Schlegel Community Champion May 31, 2012

Hi,

have a look at the permission scheme of your project. What permissions are there under "delete issue" ?

Best regards

Thomas

Thomas thanks for the feedback. The Settings is as follow:

  • Project Role (Administrators)
  • Single User (my user name)

And i am one of the administrators, and im able to delete any of other issues in any project but just that one i couldnt, looks like this issue is blocked some how that even the administrator is unable to delete it

Is that issue assigned to someone or marked in progress? Try unassigning the issue and then try deleting again.

Thomas Schlegel Community Champion May 31, 2012

are there any error messages in the logs ? Did you check the database integrity ?

Maybe you should ask official Atlassian Support: https://support.atlassian.com/secure/Dashboard.jspa

Good Luck

Thomas

Can you check if the issue has any security scheme assigned? Or could you try to assign it to you and then erase?

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