We had a sprint started and one of the other administrators started a product backlog with exisiting tickets. The sprint was knocked out and now we can not add a new sprint (can not move tickets from backlog to it) and we are not able to associate the new board with it.. Please help... time is critical.
When you say "he started a product backlog with existing tickets", do you mean he create another board? Does the old board still exists?
If you're not using this new board, you may want to try to remove it.
If you can't figure it out, please open a support request at support.atlassian.com.
I hope it was helpful.
Jaime Kirch da Silveira.
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG