Unable to create comment using Jira Service Desk API 'ServiceDeskCommentService'

Paridhi Agarwal August 29, 2017

Hi,

I am using JIRA v7.2.9 and JSD v3.2.9.

I am unbale to create comment in jira service desk issue using 'ServiceDeskCommentService'. Here is my code - 

final ServiceDeskCommentCreateParameters publicComment =
serviceDeskCommentService.newCreateBuilder()
.author(emailSenderUser)
.issue(issue)
.publicComment(true)
.body("This is a public comment via SD service")
.build();

serviceDeskCommentService.createServiceDeskComment(emailSenderUser, publicComment);*/

 When this code runs, comment is not added to the issue and no error is generated within the logs.

Can someone please help me find what I am missing here and why this code is not behaving as expected?

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