Unable to create comment using Jira Service Desk API 'ServiceDeskCommentService'

Hi,

I am using JIRA v7.2.9 and JSD v3.2.9.

I am unbale to create comment in jira service desk issue using 'ServiceDeskCommentService'. Here is my code - 

final ServiceDeskCommentCreateParameters publicComment =
serviceDeskCommentService.newCreateBuilder()
.author(emailSenderUser)
.issue(issue)
.publicComment(true)
.body("This is a public comment via SD service")
.build();

serviceDeskCommentService.createServiceDeskComment(emailSenderUser, publicComment);*/

 When this code runs, comment is not added to the issue and no error is generated within the logs.

Can someone please help me find what I am missing here and why this code is not behaving as expected?

0 answers

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Sunday in Agility

You asked for it, so we delivered: images on issues have arrived

A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...

166 views 1 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you