We have not been able to connect to the UPM since the middle of last week. Previously when I have seen this, disabling the UPM and re-enabling it has fixed the issue but it is not working anymore. We can successfully ping https://marketplace.atlassian.com from the server so we are out of ideas. Please let me know what else I can provide to help troubleshoot this. Thanks
I had the same problem - any chance you are running 5.0.6?
Check your base URL from Confluence Admin > General Configuration and ensure that the configured base URL matches the Confluence URL you accessed via the browser. If you happened to have proxy/SSL configured, try to bypass it and check again if the problem persists. This could at least isolate if the proxy/SSL configuration is the culprit of the issue.
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