We have not been able to connect to the UPM since the middle of last week. Previously when I have seen this, disabling the UPM and re-enabling it has fixed the issue but it is not working anymore. We can successfully ping https://marketplace.atlassian.com from the server so we are out of ideas. Please let me know what else I can provide to help troubleshoot this. Thanks
I had the same problem - any chance you are running 5.0.6?
Check your base URL from Confluence Admin > General Configuration and ensure that the configured base URL matches the Confluence URL you accessed via the browser. If you happened to have proxy/SSL configured, try to bypass it and check again if the problem persists. This could at least isolate if the proxy/SSL configuration is the culprit of the issue.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs