I've installed JIRA on my windows computer(Running as service), and when I configure the SMTP domain, I got this message:
Unfortunately no connection was possible. Review the errors below and rectify: SocketTimeoutException: Read timed out
But, if I do a telnet USED_MAIL_HOSTNAME 25 I get answer directly, so what could make that the tomcat/java is unable to connect?
Previously, I was having a SocketException, due to JIRA using IPV6 to connect to the server. This is no longer the case after the manipulation indicated here:https://confluence.atlassian.com/jirakb/error-socketexception-network-is-unreachable-connect-when-setting-outgoing-smtp-mail-server-in-jira-780865909.html
Can you try setting a proxy (if you use a proxy)?
JIRA is starting in an own environment (JVM) so it has own settings. Hope that helps.
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