I've installed JIRA on my windows computer(Running as service), and when I configure the SMTP domain, I got this message:
Unfortunately no connection was possible. Review the errors below and rectify: SocketTimeoutException: Read timed out
But, if I do a telnet USED_MAIL_HOSTNAME 25 I get answer directly, so what could make that the tomcat/java is unable to connect?
Previously, I was having a SocketException, due to JIRA using IPV6 to connect to the server. This is no longer the case after the manipulation indicated here:https://confluence.atlassian.com/jirakb/error-socketexception-network-is-unreachable-connect-when-setting-outgoing-smtp-mail-server-in-jira-780865909.html
Can you try setting a proxy (if you use a proxy)?
JIRA is starting in an own environment (JVM) so it has own settings. Hope that helps.
Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs