Unable to complete sprint due to two workflows

Chamodi Wijewardana April 19, 2016

We have configured two workflows in JIRA , one for story, task, bug, epics ect. and default workflow  (To do,-In-progress, Done) for sub-tasks.  When i try to complete the sprint it gives message sprint cannot be closed since sub-tasks are not in close state but they are already in done stage. What should we do? 

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Deleted user April 20, 2016

Check your sub-task workflow and check  your "Done" status - make sure the Category is set to Done and not In Progress or To Do.

Chamodi Wijewardana April 21, 2016

Yes all the sub-tasks are in done stage but it doesn't let me close sprint sad 

Deleted user April 22, 2016

Odd, usually it says they will be returned to the backlog... Do you have a Server or Cloud instance?

If it's Server, have you implemented any Code/Scripts that impact Closing a Sprint?

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