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Unable to close the sprint

HI Community,

User has all the admin privileges like manage sprints, start/complete sprint and edit sprint.

Yet he is unable to close the sprint ("Completed " option on board is disabled)

How can we accomplish this, Thanks in advance!!

2 answers

2 votes
Jack Community Leader Jul 12, 2021

My suspicion is that the board covers multiple projects. And the user that is trying to close the sprint does not have the manage sprint option in one or more of the projects.

Check what filter is being used for your board by going into board settings and then checking the filter query.

Now, run that filter query in issue navigator and find out the list of issues that are displayed. It could be a case that the user that is unable to close the sprint doesn't have the required permissions for one or some of the issues resulted from the filter.

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