Unable to close issues.

Deepali Patil November 20, 2019

Hi Team,

Since yesterday i am not able to close defects. I was able to close defects before this.

2 answers

0 votes
Pete Singleton
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 20, 2019

Check you still have the "Resolve issues" and "Close issues" permissions

0 votes
Ollie Guan
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 20, 2019

Hi @Deepali Patil ,

Is there any prompt when you close issues? Or you can't see the closed button?

By the way, are you using the jira cloud or a local service?

Suggest an answer

Log in or Sign up to answer