Unable to buy any add-on for Demand

Dear JIRA,

We would like to purchase the add-on Tempo. When we click the 'Buy now' button, I get the message below. I try to log in with my JIRA On Demand username and password. Any idea what we do wrong?

 

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1 answer

1 accepted

1 vote

You need to use one of the Atlassian accounts that is used to maintain your instance of JIRA, not your Cloud/OnDemand account for logging into it.

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