Since JIRA does not have resolution schemes (they should), we’ve chosen to not use the ‘Resolution’ field as such.
The challenge with that is that the base code of JIRA considers those issues unresolved which don’t have any value set for this field.
Now, to work around this, following is what I have done –
Still doesn’t work. I resolved an issue a few moments ago, and tried ‘search for issues’ to find issues in that project that had resolved date in the last 24 hours. Nada! I’m so confused.
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