I want to raise issue with Atlassian JIRA, for which I need to provide SEN number.
As I am admin, I can see the SEN number, but somehow Atlassian is unable to authenticate the same. I don't know what to do.
The SEN number is SEN-*******
I need urgent help. Please do the needful.
Umesh - Samsung R&D
Is the mentioned SEN the SEN of your JIRA license?
You find it as admin under cog icon -> "Applications"
If it is valid and has a higher user tier than 10 users you are eligible for Atlassian support.
Follow this path: Technical issues and bugs -> Jira -> Self-Hosted -> Enter full SEN including "SEN-"
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