It's not the same without you
Join the community to find out what other Atlassian users are discussing, debating and creating.
I am unable to attach a file with in issue.The message is "An internal error has occurred. Please contact your administrator."Can you please let me know the solution for this
Check atlassian-jira.log and find mare detailed information.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi @Ujjal Goswami,without further informations its very difficult to help.
Please post the error message from the atlassian-jira.log.
In the System Info,I couldn't find the path of the at;assian-jira.log file.Please see the attached screen.
You are on Cloud. You do not have access to the logs. You will need to raise this with Atlassian Support directly, as they can read the logs.
From where to raise the issue to Support.Can you please guide?
Terribly sorry, I forget to add that sometimes. https://support.atlassian.com
What is the path for the log file..
Still have a question?
Get fast answers from people who know.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.
Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs