• Community
  • Products
  • Jira
  • Questions
  • Unable to add comments in JIRA ticket using Microsoft Internet Explorer 10 and Comment button at the bottom of the JIRA ticket screen

Unable to add comments in JIRA ticket using Microsoft Internet Explorer 10 and Comment button at the bottom of the JIRA ticket screen

I'm attempting to add a comment to JIRA ticket by using the Comment button at the bottom of the screen and the comments window does not appear. The page scrolls back to the top, but nothing else happens.

Does anyone else have this problem with Jira 4.4.x and IE10?

1 answer

1 accepted

0 vote

Serge,

This iis a typical compatibility issue with JIRA and IE. According to the supported platform page, JIRA 4.4 is not compatible with IE 10. It most likely will be supported in JIRA 6.0. You may want to try JIRA 6 EAP relase and see if the same behaviour is reproducible there.

Cheers,

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Wednesday in Jira

Join our webinar: How 1B+ feature flag events helped us build the new Jira

Every time you release software, there's a bit of risk – that there's a bug, that something breaks, or that the feature doesn't resonate with customers. Feature flagging helps make high stakes s...

129 views 0 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you