Unable to access jira after upgrade

[Andrew Tavis]

I just updated our standalone server from v4.3.2 to 5.0.5, and after the upgrade I am getting a server error. I have tried stopping/restarting jira to no avail. Here is the error message I get:

Cause:

java.lang.RuntimeException: org.apache.jasper.JasperException: javax.servlet.ServletException: java.lang.IncompatibleClassChangeError: Found interface com.atlassian.jira.plugin.navigation.TopNavigationModuleDescriptor, but class was expected

Stack Trace: hide

java.lang.RuntimeException: org.apache.jasper.JasperException: javax.servlet.ServletException: java.lang.IncompatibleClassChangeError: Found interface com.atlassian.jira.plugin.navigation.TopNavigationModuleDescriptor, but class was expected

at com.opensymphony.sitemesh.webapp.decorator.BaseWebAppDecorator.render(BaseWebAppDecorator.java:39)

at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:84)

at com.atlassian.jira.web.filters.SitemeshPageFilter.doFilter(SitemeshPageFilter.java:124)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:234)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:157)

at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:71)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99)

at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:19)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:71)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:81)

at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.sysbliss.jira.plugins.workflow.servlet.JWDSendRedirectFilter.doFilter(JWDSendRedirectFilter.java:25)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)

at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)

at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

at com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:49)

at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.jira.web.monitor.ActiveRequestsFilter$PassToChainFilterFunc.doFilter(ActiveRequestsFilter.java:346)

at com.atlassian.jira.web.monitor.ActiveRequestsFilter$DebugLogFilterFunc.doFilter(ActiveRequestsFilter.java:463)

at com.atlassian.jira.web.monitor.ActiveRequestsFilter.doFilter(ActiveRequestsFilter.java:173)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:75)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.multitenant.servlet.MultiTenantServletFilter.doFilter(MultiTenantServletFilter.java:91)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)

at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:554)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)

at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)

at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)

at java.lang.Thread.run(Unknown Source)

Referer URL: Unknown

Build Information:

Uptime : N/A

Version : 5.0.5

Build Number : 732

Build Date : Sun May 20 00:00:00 PDT 2012

Build Revision : 79229ccf6e18a95b40295eb82d7cf9267b51ec63

Atlassian Partner : null

Installation Type : Standalone

Server ID : Contact your Administrator to discover this property value.

Last Upgrade : 22/May/12 12:53 PM (v4.3.2#616)

Server Information:

Application Server: Apache Tomcat/6.0.32

Servlet Version: 2.5

File Paths:

Contact your System Administrator to discover file path information.

Memory Information:

Total Memory: 666 MB

Free Memory: 438 MB

Used Memory: 228 MB

Total PermGen Memory: 256 MB

Free PermGen Memory: 116 MB

Used PermGen Memory: 139 MB

System Information:

System Date : Tuesday, 22 May 2012

System Time : 13:16:30 -0700

Current Working Directory : Contact your System Administrator to discover this property value.

Java Version : 1.6.0_26

Java Vendor : Sun Microsystems Inc.

JVM Version : 1.0

JVM Vendor : Sun Microsystems Inc.

JVM Implementation Version : 20.1-b02

Java Runtime : Java(TM) SE Runtime Environment

Java VM : Java HotSpot(TM) 64-Bit Server VM

User Name : bensutherland

User Timezone : America/Los_Angeles

User Locale : English (United States)

System Encoding : UTF-8

Operating System : Linux 2.6.32.8-grsec-2.1.14-modsign-xeon-64

OS Architecture : amd64

Application Server Container :

Database type : mysql

Database JNDI address : mysql jdbc:mysql://mysql.presentcreative.com/jiraprojectsdb?useUnicode=true&characterEncoding=UTF8

Database URL : Hidden

Database version : 5.1.56-log

Database driver : MySQL-AB JDBC Driver mysql-connector-java-5.1.10 ( Revision: ${svn.Revision} )

External user management : OFF

JVM Input Arguments : Contact your System Administrator to discover this property value.

Language Info:

Installed languages: English (UK)

English (United States)

French (France)

German (Germany)

Japanese (Japan)

Spanish (Spain)

Default language:English (United States) - System Default

Request Information:

- Request URL: http://presentcreative.com:8080/500page.jsp

- Scheme: http

- Server: presentcreative.com

- Port: 8080

- URI: /500page.jsp

- Context Path:

- - Servlet Path: /500page.jsp

- - Path Info: null

- - Query String:

Request Attributes

- javax.servlet.forward.request_uri : /secure/Dashboard.jspa

- javax.servlet.forward.context_path :

- javax.servlet.forward.servlet_path : /secure/Dashboard.jspa

- javax.servlet.forward.path_info : /500page.jsp

- os_securityfilter_already_filtered : true

- com.atlassian.jira.web.filters.JiraPostEncodingFilter_alreadyfiltered : true

- jira.session.max.inactive.interval : 18000

- jira.request.time.micros : 0

- com.newrelic.agent.TRANSACTION_NAME : /*.jspa

- atlassian.core.seraph.original.url : /secure/Dashboard.jspa

- javax.servlet.error.servlet_name : action

- com.opensymphony.sitemesh.USINGSTREAM : false

- com.atlassian.jira.web.filters.JiraFirstFilter_alreadyfiltered : true

- com.atlassian.gzipfilter.GzipFilter_already_filtered : true

- loginfilter.already.filtered : true

- com.atlassian.johnson.filters.JohnsonFilter_already_filtered : true

- jira.webwork.generic.dispatcher : webwork.dispatcher.GenericDispatcher@9206d91

- com.atlassian.jira.web.filters.JiraLastFilter_alreadyfiltered : true

- com.atlassian.jira.web.filters.accesslog.AccessLogFilter_already_filtered : true

- javax.servlet.error.message :

- jira.session.last.accessed.time : 1337717790059

- webwork.result : Value stack =========== ===========

- webwork.request_uri : /secure/Dashboard.jspa

- javax.servlet.error.request_uri : /secure/Dashboard.jspa

- com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter_already_filtered : true

- jira.selected.section : home_link

- webwork.valuestack.head : com.atlassian.jira.web.action.Dashboard@2ff94f45

- jira.webwork.cleanup : false

- jira.request.id : 796x40x2

- javax.servlet.error.status_code : 500

- com.atlassian.labs.botkiller.BotKillerFilter : true

- jira.request.start.millis : 1337717790059

- com.atlassian.jira.web.filters.accesslog.AccessLogRequestInfoexit.called : true

- com.opensymphony.sitemesh.APPLIED_ONCE : true

- webwork.view_uri : /secure/views/dashboard.jsp

- com.atlassian.core.filters.HeaderSanitisingFilter_already_filtered : true

- helpUtil : com.atlassian.jira.web.util.HelpUtil@18c3539e

- jira.request.assession.id : 15rsn1k

- javax.servlet.error.exception : java.lang.RuntimeException: org.apache.jasper.JasperException: javax.servlet.ServletException: java.lang.IncompatibleClassChangeError: Found interface com.atlassian.jira.plugin.navigation.TopNavigationModuleDescriptor, but class was expected

Request Logging

0 log statements generated by this request:

Listeners

- Gantt-Rescheduling (de.polscheit.jira.listener.GanttPlanningDatesSync)

- GreenHopper Cache Eviction Listener (com.pyxis.greenhopper.jira.listeners.CacheEvictionListener)

- GreenHopper Listener (com.pyxis.greenhopper.jira.customfields.GreenHopperCTFIndexer)

- Issue Assignment Listener (com.atlassian.jira.event.listeners.history.IssueAssignHistoryListener)

- Issue Event Listener (com.soyatec.jira.plugins.GanttIssueEventListener)

- Issue Index Listener (com.atlassian.jira.event.listeners.search.IssueIndexListener)

- Label Listener (com.pyxis.greenhopper.jira.listeners.LabelSyncher)

- Mail Listener (com.atlassian.jira.event.listeners.mail.MailListener)

Services

- Backup Service (com.atlassian.jira.service.services.export.ExportService)

- Delay: 720 minutes

- Mail Queue Service (com.atlassian.jira.service.services.mail.MailQueueService)

- Delay: 1 minutes

- NotificationCacheUpdateJob-job (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)

- Delay: 1440 minutes

- PluginLicenseExpiryJob-job (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)

- Delay: 1440 minutes

- Service Provider Token Remover (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)

- Delay: 480 minutes

- Subversion Revision Indexing Service (com.atlassian.jira.plugin.ext.subversion.revisions.RevisionIndexService)

- Delay: 60 minutes

- com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)

- Delay: 1 minutes

- com.atlassian.streams.internal.ActivityProviderConnectionMonitorImpl:activityProviderMonitor (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)

- Delay: 5 minutes

Plugins

- ActiveObjects Plugin - OSGi Bundle 0.19.7 - Plugin by Atlassian

- Enabled

- Admin Menu Sections 1.0 - Plugin by Atlassian

- Enabled

- Apache HttpClient OSGi bundle 4.0 - Plugin by Apache Software Foundation

- Enabled

- Apache HttpCore OSGi bundle 4.0 - Plugin by Apache Software Foundation

- Enabled

- Applinks Product Plugin 3.6.4 - Plugin by Atlassian

- Enabled

- build: 10

- Atlassian Bonfire - JIRA 4.x Plugin 1.3.2 - Plugin by Atlassian

- Enabled

- Atlassian Bot Session Killer 1.7 - Plugin by Atlassian

- Enabled

- Atlassian Embedded Crowd - Administration Plugin 1.3.9 - Plugin by Atlassian

- Enabled

- Atlassian Gadgets OAuth Service Provider Plugin 3.1.21 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - Admin Quick Navigation 5.0.5 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - Admin Summary Component 5.0.5 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - Application Properties 5.0.5 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - Closure Template Renderer 5.0.5 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - Common AppLinks Based Issue Link Plugin 5.0.5 - Plugin by ${project.organization.name}

- Enabled

- Atlassian JIRA - Plugins - Confluence Link 5.0.5 - Plugin by ${project.organization.name}

- Enabled

- Atlassian JIRA - Plugins - Gadgets Plugin 5.0.5 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - Invite User 1.0 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - Issue Web Link 5.0.5 - Plugin by ${project.organization.name}

- Enabled

- Atlassian JIRA - Plugins - Look And Feel Logo Upload Plugin 5.0.5 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - Mail Plugin 5.0.5 - Plugin by ${project.organization.name}

- Enabled

- Atlassian JIRA - Plugins - Monitoring Plugin 5.0.5 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - OAuth Consumer SPI 5.0.5 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - OAuth Service Provider SPI 5.0.5 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - Project Config Plugin 5.0.5 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - Quick Edit Plugin 1.0.41 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - REST Plugin 5.0.5 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - Remote JIRA Link 5.0.5 - Plugin by ${project.organization.name}

- Enabled

- Atlassian JIRA - Plugins - SAL Plugin 5.0.5 - Plugin by Atlassian Software Systems

- Enabled

- Atlassian JIRA - Plugins - Share Content Component 5.0.5 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - View Issue Panels 5.0.5 - Plugin by ${project.organization.name}

- Enabled

- Atlassian OAuth Admin Plugin 1.3.10 - Plugin by Atlassian

- Enabled

- Atlassian OAuth Consumer Plugin 1.3.10 - Plugin by Atlassian

- Enabled

- Atlassian OAuth Consumer SPI 1.3.10 - Plugin by Atlassian

- Enabled

- Atlassian OAuth Service Provider Plugin 1.3.10 - Plugin by Atlassian

- Enabled

- Atlassian OAuth Service Provider SPI 1.3.10 - Plugin by Atlassian

- Enabled

- Atlassian REST - Module Types 2.5.5.1 - Plugin by Atlassian

- Enabled

- Atlassian Soy Templates - Plugin 1.1.2 - Plugin by Atlassian

- Enabled

- Atlassian Template Renderer API 1.3.3 - Plugin by Atlassian

- Enabled

- Atlassian Template Renderer Velocity 1.6 Plugin 1.3.3 - Plugin by Atlassian

- Enabled

- Atlassian UI Plugin 3.5.5 - Plugin by Atlassian

- Enabled

- Atlassian Universal Plugin Manager Plugin 2.1.5 - Plugin by Atlassian Pty Ltd

- Enabled

- Content Link Resolvers Plugin 1.0 - Plugin by Atlassian

- Enabled

- Crowd REST API 1.0 - Plugin by Atlassian Software Systems

- Enabled

- Crowd REST API 1.0 - Plugin by Atlassian Software Systems

- Enabled

- Crowd System Password Encoders 1.0 - Plugin by Atlassian Software Systems

- Enabled

- Custom Field Types & Searchers 1.0 - Plugin by Atlassian

- Enabled

- Email This Issue Plugin 1.9.2 - Plugin by META-INF KFT

- Disabled

- Embedded Gadgets Plugin 3.1.21 - Plugin by Atlassian

- Enabled

- English (United Kingdom) Language Pack 5.0.5 - Plugin by Atlassian

- Enabled

- English (United States) Language Pack 5.0.5 - Plugin by Atlassian

- Enabled

- FishEye Plugin 5.0.4.1 - Plugin by Atlassian Software Systems

- Enabled

- French (France) Language Pack 5.0.4-rc1-v2r1926-2012-05-02 - Plugin by Atlassian Community

- Enabled

- Gadget Dashboard Plugin 3.1.21 - Plugin by Atlassian

- Enabled

- Gadget Directory Plugin 3.1.21 - Plugin by Atlassian

- Enabled

- Gadget Spec Publisher Plugin 3.1.21 - Plugin by Atlassian

- Enabled

- German (Germany) Language Pack 5.0.4-rc1-v2r4977-2012-05-11 - Plugin by Atlassian Community

- Enabled

- GreenHopper 5.6.8 - Plugin by Atlassian

- Disabled

- ICU4J 3.8.0.1 - Plugin by Atlassian Pty Ltd

- Enabled

- Issue Operations Plugin 1.0 - Plugin by Atlassian

- Enabled

- Issue Tab Panels Plugin 1.0 - Plugin by Atlassian

- Enabled

- Issue Views Plugin 1.0 - Plugin by Atlassian

- Enabled

- JDOM DOM Processor 1.0.0 - Plugin by SpringSource

- Enabled

- JIRA Active Objects SPI implementation 0.19.7 - Plugin by Atlassian Software Systems

- Enabled

- JIRA Activity Stream Plugin 5.1.0 - Plugin by Atlassian

- Enabled

- JIRA Bamboo Plugin 5.0 - Plugin by Atlassian Software Systems Pty Ltd

- Enabled

- configure.url: /secure/admin/jira/ViewBambooApplicationLinks.jspa

- JIRA Calendar Plugin 1.16.2 - Plugin by Atlassian Pty Ltd

- Enabled

- JIRA Drag and Drop Attachment Plugin 2.7.0 - Plugin by Atlassian Pty Ltd.

- Enabled

- JIRA Footer 1.0 - Plugin by Atlassian

- Enabled

- JIRA Gantt-Chart Plugin 1.5.10 - Plugin by Frank Polscheit

- Disabled

- configure.url: /plugins/servlet/gantt/admin

- JIRA Gantt-Chart Project 1.0.0_RC - Plugin by Soyatec

- Disabled

- JIRA Google Docs Connector 1.1 - Plugin by AppFusions

- Disabled

- configure.url: /secure/admin/plugins/googledoc/PluginConfiguration!default.jspa

- JIRA Importers Plugin (JIM) 4.1.4 - Plugin by Atlassian

- Enabled

- JIRA JSON-RPC Plugin 1.0.4 - Plugin by Atlassian Software

- Enabled

- JIRA Linker Plugin 1.3 - Plugin by Atlassian Pty Ltd

- Enabled

- JIRA Streams Inline Actions Plugin 5.1.0 - Plugin by Atlassian Software Systems Pty Ltd

- Enabled

- JIRA Usage Hints 1.0 - Plugin by Atlassian

- Enabled

- JIRA Welcome Plugin 1.1.7 - Plugin by Atlassian

- Enabled

- JIRA Workflow Designer Plugin 1.6.1 - Plugin by Systems Bliss Inc.

- Disabled

- JIRA iCalendar Plugin 1.0.6 - Plugin by Atlassian

- Enabled

- JIRA iPhone Web Interface 0.6 - Plugin by Atlassian

- Disabled

- JQL Functions 1.0 - Plugin by Atlassian

- Enabled

- JSON Library 20070829.0.0.1 - Plugin by Atlassian Pty Ltd

- Enabled

- Japanese (Japan) Language Pack 5.0.4-rc1-v2r11123-2012-05-10 - Plugin by Atlassian Community

- Enabled

- Jira Gantt Chart 1.6 - Plugin by jPlugs

- Disabled

- configure.url: /secure/GanttAdminController.jspa

- Keyboard Shortcuts Plugin 1.0 - Plugin by Atlassian

- Enabled

- Links Hierarchy Reports 1.1 - Plugin by Pyxis technologies inc.

- Enabled

- Neko HTML 1.9.12.1 - Plugin by Atlassian Pty Ltd

- Enabled

- Opensocial Plugin 3.1.21 - Plugin by Atlassian

- Enabled

- Preset Filters Sections 1.0 - Plugin by Atlassian

- Enabled

- Project Panels Plugin 1.0 - Plugin by Atlassian

- Enabled

- Project Role Actors Plugin 1.0 - Plugin by Atlassian

- Enabled

- ROME, RSS and atOM utilitiEs for Java 1.0 - Plugin by Sun Microsystems

- Enabled

- ROME: RSS/Atom syndication and publishing tools 0.9.0 - Plugin by SpringSource

- Enabled

- RPC JIRA Plugin 5.0.5 - Plugin by Atlassian

- Enabled

- Renderer Component Factories Plugin 1.0 - Plugin by Atlassian

- Enabled

- Renderer Plugin 1.0 - Plugin by Atlassian

- Enabled

- Reports Plugin 1.0 - Plugin by Atlassian

- Enabled

- Spanish (Spain) Language Pack 5.0.4-rc1-v2r10827-2012-04-30 - Plugin by Atlassian Community

- Enabled

- Streams API 5.1.0 - Plugin by Atlassian

- Enabled

- Streams Core Plugin 5.1.0 - Plugin by Atlassian Software Systems Pty Ltd

- Enabled

- Streams Inline Actions Plugin 5.1.0 - Plugin by Atlassian Software Systems Pty Ltd

- Enabled

- Streams Plugin 5.1.0 - Plugin by Atlassian Software Systems Pty Ltd

- Enabled

- Streams SPI 5.1.0 - Plugin by Atlassian

- Enabled

- Streams Third Party Provider Plugin 5.1.0 - Plugin by Atlassian

- Enabled

- Structure (JIRA 4.3) 1.2.0.build-760 - Plugin by ALM Works

- Disabled

- Support Tools Plugin 2.9.5 - Plugin by Atlassian Support

- Enabled

- Tempo Plugin 6.4.3 - Plugin by TM Software

- Disabled

- Time Tracking And Billing Reporting Collection 4.22 - Plugin by jPlugs

- Disabled

- configure.url: /secure/TimeTrackingAdminController.jspa

- Top Navigation Bar 1.0 - Plugin by Atlassian

- Enabled

- User Format 1.0 - Plugin by Atlassian

- Enabled

- User Navigation Bar Sections 1.0 - Plugin by Atlassian

- Enabled

- User Profile Links 1.0 - Plugin by Atlassian

- Enabled

- User Profile Panels 1.0 - Plugin by Atlassian

- Enabled

- View Project Operations Sections 1.0 - Plugin by Atlassian

- Enabled

- Web Resources Plugin 1.0 - Plugin by Atlassian

- Enabled

- Webwork Plugin 1.0 - Plugin by Atlassian

- Enabled

- Wiki Renderer Macros Plugin 1.0 - Plugin by Atlassian

- Enabled

- Workflow Designer Plugin 2.5.5 - Plugin by Atlassian

- Enabled

- Workflow Plugin 1.0 - Plugin by Atlassian

- Enabled

[Ellen Feaheny [AppFusions]]

Hi Andrew -

I also noticed that you have the Google Docs in JIRA plugin -

You will need to definitely upgrade that for your 5.X install too, since it was majorly updated in support of better features capabilities given the JIRA 5.X APIs.

See the video and get the new integration here. Also easier to configure now too.

(Your old custom field links will still be retained, but the new remote linking is easier, among other features)

https://marketplace.atlassian.com/29153

Best,

Ellen

[calo]

I do not really understand your code , this code is a little difficult, but you can check the resolution here:

https://confluence.atlassian.com/display/JIRAKB/Troubleshooting+JIRA+Startup+Failed+Error?continue=https%3A%2F%2Fconfluence.atlassian.com%2Fdisplay%2FJIRAKB%2FTroubleshooting%2BJIRA%2BStartup%2BFailed%2BError&application=cac

[hsuhailah]

Based on the stack trace, I'm suspecting that the issue lies on the incompatibility of the existing plugins with JIRA 5.0.5. In an attempt to fix the issue, could you please try out the following:

1. Stop JIRA
2. Backup jira-homeDir/plugins/installed-plugins/
3. Remove jira-homeDir/plugins/installed-plugins/
4. Start JIRA

I believe this should allow JIRA to successfully startup again. Then, please install only the compatible plugin into JIRA 5.0.5. You may check the plugins compatibility matrix and download them from here: https://marketplace.atlassian.com/.

[Thomas Schlegel]

Hi Andrew,

this error was also described here: https://answers.atlassian.com/questions/16975/jira-5-and-greenhopper . But there was no solution mentioned. I think you should better ask Atlassian Support (https://support.atlassian.com).

Good Luck

Thomas