I am unable to resolve or close any issues on our test Jira upgraded to 5.2.2, attempting to do so just gives a loading spinner that seemingly never completes.
This occurs on different projects/workflows. Other issue actions such as editing or logging work seem to work fine.
Just adding this as a reference after finding the root cause of this in a support issue:
Great job there, Ethan ;-)
The fact that this happens when trying to resolve or close issues possibly points to some kind of validator or post-function running on that transition. For example, a validator might be trying to call a class that is not there which would cause this.
On another note, can you please enable Plugin Safe Mode in Administration > Plugins and see if that resolves the issue? That would mean that a plugin is causing this.
Can you please check that in your workflow?
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in talking to 20 people planning t...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs