Unable to Move tickets to created Boards

Santhosh I'm New Here Nov 27, 2017

Hi,
I have tickets created and unable to move those tickets to Created Board.

 

 

Please check and get back to me

2 answers

0 vote

You don't "move issues to a board"

Boards are a view of selected issues.  The issues that appear are selected by the board filter, not placed there by you.

If an issue is not on your board, then the board filter is not selecting it.  To make it appear on the board, you need to change the issue data so that it matches the filter the board uses.

0 vote
Alexey Matveev Community Champion Nov 27, 2017

Hello,

1. You should check that there exists a transaction from the current issue status to the one of the mapped statuses in the board column to which you move the issue.

2. Check that you have the rigths to perform this transaction.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,304 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot