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Unable to Import from CSV file
Hi,
I was trying to import issues using External System Import facility of JIRA with a CSV file but it failed.
please help
The error log is as follows.
2014-05-07 11:16:32,880 INFO - Import started by Nayan using com.atlassian.jira.plugins.importer.imports.csv.CsvDataBean
2014-05-07 11:16:32,883 INFO - ------------------------------
2014-05-07 11:16:32,884 INFO - Importing: Users
2014-05-07 11:16:32,884 INFO - ------------------------------
2014-05-07 11:16:32,884 INFO - Only new items will be imported
2014-05-07 11:16:32,884 INFO - 4 users associated with import. 0 new users were created and imported as active.
2014-05-07 11:16:32,884 INFO - ------------------------------
2014-05-07 11:16:32,884 INFO - Finished Importing : Users
2014-05-07 11:16:32,884 INFO - ------------------------------
2014-05-07 11:16:32,884 INFO - 0 users successfully created.
2014-05-07 11:16:32,884 INFO - Retrieving projects...
2014-05-07 11:16:32,885 INFO - Project ExternalProject[jiraId=<null>,id=<null>,externalName=<null>,name=SPADGMS,key=SPAD,url=<null>,lead=<null>,description=<null>,projectCategoryName=<null>,avatarUrl=<null>,assigneeType=<null>,versions=<null>,components=<null>,issues=<null>,workflowSchemeName=<null>] already exists. Not imported
2014-05-07 11:16:32,885 INFO - ------------------------------
2014-05-07 11:16:32,885 INFO - Importing: Versions
2014-05-07 11:16:32,885 INFO - ------------------------------
2014-05-07 11:16:32,885 INFO - Only new items will be imported
2014-05-07 11:16:32,885 INFO - ------------------------------
2014-05-07 11:16:32,885 INFO - Finished Importing : Versions
2014-05-07 11:16:32,885 INFO - ------------------------------
2014-05-07 11:16:32,885 INFO - ------------------------------
2014-05-07 11:16:32,885 INFO - Importing: Components
2014-05-07 11:16:32,885 INFO - ------------------------------
2014-05-07 11:16:32,885 INFO - Only new items will be imported
2014-05-07 11:16:32,885 INFO - ------------------------------
2014-05-07 11:16:32,885 INFO - Finished Importing : Components
2014-05-07 11:16:32,886 INFO - ------------------------------
2014-05-07 11:16:32,886 INFO - Project ExternalProject[jiraId=<null>,id=<null>,externalName=<null>,name=Waterjet Propulsion System,key=WPJ,url=<null>,lead=<null>,description=<null>,projectCategoryName=<null>,avatarUrl=<null>,assigneeType=<null>,versions=<null>,components=<null>,issues=<null>,workflowSchemeName=<null>] already exists. Not imported
2014-05-07 11:16:32,886 INFO - ------------------------------
2014-05-07 11:16:32,886 INFO - Importing: Versions
2014-05-07 11:16:32,886 INFO - ------------------------------
2014-05-07 11:16:32,886 INFO - Only new items will be imported
2014-05-07 11:16:32,886 INFO - ------------------------------
2014-05-07 11:16:32,886 INFO - Finished Importing : Versions
2014-05-07 11:16:32,886 INFO - ------------------------------
2014-05-07 11:16:32,886 INFO - ------------------------------
2014-05-07 11:16:32,886 INFO - Importing: Components
2014-05-07 11:16:32,886 INFO - ------------------------------
2014-05-07 11:16:32,886 INFO - Only new items will be imported
2014-05-07 11:16:32,886 INFO - ------------------------------
2014-05-07 11:16:32,886 INFO - Finished Importing : Components
2014-05-07 11:16:32,886 INFO - ------------------------------
2014-05-07 11:16:32,887 INFO - Project ExternalProject[jiraId=<null>,id=<null>,externalName=<null>,name=TP_Project,key=TP,url=<null>,lead=<null>,description=<null>,projectCategoryName=<null>,avatarUrl=<null>,assigneeType=<null>,versions=<null>,components=<null>,issues=<null>,workflowSchemeName=<null>] already exists. Not imported
2014-05-07 11:16:32,887 INFO - ------------------------------
2014-05-07 11:16:32,887 INFO - Importing: Versions
2014-05-07 11:16:32,887 INFO - ------------------------------
2014-05-07 11:16:32,887 INFO - Only new items will be imported
2014-05-07 11:16:32,887 INFO - ------------------------------
2014-05-07 11:16:32,887 INFO - Finished Importing : Versions
2014-05-07 11:16:32,887 INFO - ------------------------------
2014-05-07 11:16:32,887 INFO - ------------------------------
2014-05-07 11:16:32,887 INFO - Importing: Components
2014-05-07 11:16:32,887 INFO - ------------------------------
2014-05-07 11:16:32,887 INFO - Only new items will be imported
2014-05-07 11:16:32,887 INFO - ------------------------------
2014-05-07 11:16:32,887 INFO - Finished Importing : Components
2014-05-07 11:16:32,887 INFO - ------------------------------
2014-05-07 11:16:32,888 INFO - Retrieving custom fields...
2014-05-07 11:16:32,888 INFO - ------------------------------
2014-05-07 11:16:32,888 INFO - Importing: Issues
2014-05-07 11:16:32,888 INFO - ------------------------------
2014-05-07 11:16:32,888 INFO - Only new items will be imported
2014-05-07 11:16:32,888 INFO - Importing issue: ExternalIssue{externalId=autoid-645406860201503838, summary=E, issueType=Audit Observation}
2014-05-07 11:16:32,892 ERROR - Error importing issue ExternalIssue{externalId=autoid-645406860201503838, summary=E, issueType=10100}
com.atlassian.jira.plugins.importer.external.ExternalException: Unable to create issue: E
at com.atlassian.jira.plugins.importer.imports.importer.impl.ExternalUtils.createIssue(ExternalUtils.java:189)
at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.createIssue(DefaultJiraDataImporter.java:907)
at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.importIssues(DefaultJiraDataImporter.java:806)
at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.doImport(DefaultJiraDataImporter.java:388)
at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:26)
at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:15)
at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:374)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
at java.util.concurrent.FutureTask.run(FutureTask.java:166)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
at java.util.concurrent.FutureTask.run(FutureTask.java:166)
at com.atlassian.jira.task.ForkedThreadExecutor$ForkedRunnableDecorator.run(ForkedThreadExecutor.java:250)
at java.lang.Thread.run(Thread.java:724)
Caused by: com.atlassian.jira.exception.CreateException: Error occurred while creating issue through workflow:
at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:601)
at sun.reflect.GeneratedMethodAccessor1230.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:129)
at com.sun.proxy.$Proxy394.createIssue(Unknown Source)
at sun.reflect.GeneratedMethodAccessor1229.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58)
at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56)
at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
at com.sun.proxy.$Proxy3268.createIssue(Unknown Source)
at com.atlassian.jira.plugins.importer.imports.importer.impl.ExternalUtils.createIssue(ExternalUtils.java:181)
... 13 more
Caused by: [InvalidInputException: [Error map: [{customfield_10302=Please mention applicable Process Area}]] [Error list: [[]]]
at com.googlecode.jsu.util.ValidatorErrorsBuilder.process(ValidatorErrorsBuilder.java:40)
at com.innovalog.jmwe.plugins.validators.GenericValidator.validate(GenericValidator.java:91)
at com.opensymphony.workflow.AbstractWorkflow.verifyInputs(AbstractWorkflow.java:1512)
at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1203)
at com.opensymphony.workflow.AbstractWorkflow.initialize(AbstractWorkflow.java:615)
at com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:848)
at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:592)
... 39 more
2014-05-07 11:16:32,894 INFO - Importing issue: ExternalIssue{externalId=autoid-7598880733334233846, summary=F, issueType=Audit Observation}
2014-05-07 11:16:32,898 ERROR - Error importing issue ExternalIssue{externalId=autoid-7598880733334233846, summary=F, issueType=10100}
com.atlassian.jira.plugins.importer.external.ExternalException: Unable to create issue: F
at com.atlassian.jira.plugins.importer.imports.importer.impl.ExternalUtils.createIssue(ExternalUtils.java:189)
at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.createIssue(DefaultJiraDataImporter.java:907)
at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.importIssues(DefaultJiraDataImporter.java:806)
at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.doImport(DefaultJiraDataImporter.java:388)
at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:26)
at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:15)
at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:374)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
at java.util.concurrent.FutureTask.run(FutureTask.java:166)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
at java.util.concurrent.FutureTask.run(FutureTask.java:166)
at com.atlassian.jira.task.ForkedThreadExecutor$ForkedRunnableDecorator.run(ForkedThreadExecutor.java:250)
at java.lang.Thread.run(Thread.java:724)
Caused by: com.atlassian.jira.exception.CreateException: Error occurred while creating issue through workflow:
at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:601)
at sun.reflect.GeneratedMethodAccessor1230.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:129)
at com.sun.proxy.$Proxy394.createIssue(Unknown Source)
at sun.reflect.GeneratedMethodAccessor1229.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58)
at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56)
at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
at com.sun.proxy.$Proxy3268.createIssue(Unknown Source)
at com.atlassian.jira.plugins.importer.imports.importer.impl.ExternalUtils.createIssue(ExternalUtils.java:181)
... 13 more
Caused by: [InvalidInputException: [Error map: [{customfield_10302=Please mention applicable Process Area}]] [Error list: [[]]]
at com.googlecode.jsu.util.ValidatorErrorsBuilder.process(ValidatorErrorsBuilder.java:40)
at com.innovalog.jmwe.plugins.validators.GenericValidator.validate(GenericValidator.java:91)
at com.opensymphony.workflow.AbstractWorkflow.verifyInputs(AbstractWorkflow.java:1512)
at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1203)
at com.opensymphony.workflow.AbstractWorkflow.initialize(AbstractWorkflow.java:615)
at com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:848)
at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:592)
... 39 more
2014-05-07 11:16:32,899 INFO - Importing issue: ExternalIssue{externalId=autoid-7980382036205322245, summary=A, issueType=Audit Observation}
2014-05-07 11:16:32,903 ERROR - Error importing issue ExternalIssue{externalId=autoid-7980382036205322245, summary=A, issueType=10100}
com.atlassian.jira.plugins.importer.external.ExternalException: Unable to create issue: A
at com.atlassian.jira.plugins.importer.imports.importer.impl.ExternalUtils.createIssue(ExternalUtils.java:189)
at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.createIssue(DefaultJiraDataImporter.java:907)
at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.importIssues(DefaultJiraDataImporter.java:806)
at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.doImport(DefaultJiraDataImporter.java:388)
at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:26)
at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:15)
at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:374)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
at java.util.concurrent.FutureTask.run(FutureTask.java:166)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
at java.util.concurrent.FutureTask.run(FutureTask.java:166)
at com.atlassian.jira.task.ForkedThreadExecutor$ForkedRunnableDecorator.run(ForkedThreadExecutor.java:250)
at java.lang.Thread.run(Thread.java:724)
Caused by: com.atlassian.jira.exception.CreateException: Error occurred while creating issue through workflow:
at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:601)
at sun.reflect.GeneratedMethodAccessor1230.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:129)
at com.sun.proxy.$Proxy394.createIssue(Unknown Source)
at sun.reflect.GeneratedMethodAccessor1229.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58)
at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56)
at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
at com.sun.proxy.$Proxy3268.createIssue(Unknown Source)
at com.atlassian.jira.plugins.importer.imports.importer.impl.ExternalUtils.createIssue(ExternalUtils.java:181)
... 13 more
Caused by: [InvalidInputException: [Error map: [{customfield_10302=Please mention applicable Process Area}]] [Error list: [[]]]
at com.googlecode.jsu.util.ValidatorErrorsBuilder.process(ValidatorErrorsBuilder.java:40)
at com.innovalog.jmwe.plugins.validators.GenericValidator.validate(GenericValidator.java:91)
at com.opensymphony.workflow.AbstractWorkflow.verifyInputs(AbstractWorkflow.java:1512)
at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1203)
at com.opensymphony.workflow.AbstractWorkflow.initialize(AbstractWorkflow.java:615)
at com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:848)
at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:592)
... 39 more
2014-05-07 11:16:32,904 INFO - Importing issue: ExternalIssue{externalId=autoid-550908034622934183, summary=B, issueType=Audit Observation}
2014-05-07 11:16:32,908 ERROR - Error importing issue ExternalIssue{externalId=autoid-550908034622934183, summary=B, issueType=10100}
com.atlassian.jira.plugins.importer.external.ExternalException: Unable to create issue: B
at com.atlassian.jira.plugins.importer.imports.importer.impl.ExternalUtils.createIssue(ExternalUtils.java:189)
at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.createIssue(DefaultJiraDataImporter.java:907)
at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.importIssues(DefaultJiraDataImporter.java:806)
at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.doImport(DefaultJiraDataImporter.java:388)
at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:26)
at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:15)
at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:374)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
at java.util.concurrent.FutureTask.run(FutureTask.java:166)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
at java.util.concurrent.FutureTask.run(FutureTask.java:166)
at com.atlassian.jira.task.ForkedThreadExecutor$ForkedRunnableDecorator.run(ForkedThreadExecutor.java:250)
at java.lang.Thread.run(Thread.java:724)
Caused by: com.atlassian.jira.exception.CreateException: Error occurred while creating issue through workflow:
at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:601)
at sun.reflect.GeneratedMethodAccessor1230.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:129)
at com.sun.proxy.$Proxy394.createIssue(Unknown Source)
at sun.reflect.GeneratedMethodAccessor1229.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58)
at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56)
at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
at com.sun.proxy.$Proxy3268.createIssue(Unknown Source)
at com.atlassian.jira.plugins.importer.imports.importer.impl.ExternalUtils.createIssue(ExternalUtils.java:181)
... 13 more
Caused by: [InvalidInputException: [Error map: [{customfield_10302=Please mention applicable Process Area}]] [Error list: [[]]]
at com.googlecode.jsu.util.ValidatorErrorsBuilder.process(ValidatorErrorsBuilder.java:40)
at com.innovalog.jmwe.plugins.validators.GenericValidator.validate(GenericValidator.java:91)
at com.opensymphony.workflow.AbstractWorkflow.verifyInputs(AbstractWorkflow.java:1512)
at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1203)
at com.opensymphony.workflow.AbstractWorkflow.initialize(AbstractWorkflow.java:615)
at com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:848)
at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:592)
... 39 more
2014-05-07 11:16:32,909 INFO - Importing issue: ExternalIssue{externalId=autoid-8572926397332349507, summary=CD, issueType=Audit Observation}
2014-05-07 11:16:32,912 ERROR - Error importing issue ExternalIssue{externalId=autoid-8572926397332349507, summary=CD, issueType=10100}
com.atlassian.jira.plugins.importer.external.ExternalException: Unable to create issue: CD
at com.atlassian.jira.plugins.importer.imports.importer.impl.ExternalUtils.createIssue(ExternalUtils.java:189)
at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.createIssue(DefaultJiraDataImporter.java:907)
at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.importIssues(DefaultJiraDataImporter.java:806)
at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.doImport(DefaultJiraDataImporter.java:388)
at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:26)
at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:15)
at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:374)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
at java.util.concurrent.FutureTask.run(FutureTask.java:166)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
at java.util.concurrent.FutureTask.run(FutureTask.java:166)
at com.atlassian.jira.task.ForkedThreadExecutor$ForkedRunnableDecorator.run(ForkedThreadExecutor.java:250)
at java.lang.Thread.run(Thread.java:724)
Caused by: com.atlassian.jira.exception.CreateException: Error occurred while creating issue through workflow:
at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:601)
at sun.reflect.GeneratedMethodAccessor1230.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:129)
at com.sun.proxy.$Proxy394.createIssue(Unknown Source)
at sun.reflect.GeneratedMethodAccessor1229.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58)
at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56)
at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
at com.sun.proxy.$Proxy3268.createIssue(Unknown Source)
at com.atlassian.jira.plugins.importer.imports.importer.impl.ExternalUtils.createIssue(ExternalUtils.java:181)
... 13 more
Caused by: [InvalidInputException: [Error map: [{customfield_10302=Please mention applicable Process Area}]] [Error list: [[]]]
at com.googlecode.jsu.util.ValidatorErrorsBuilder.process(ValidatorErrorsBuilder.java:40)
at com.innovalog.jmwe.plugins.validators.GenericValidator.validate(GenericValidator.java:91)
at com.opensymphony.workflow.AbstractWorkflow.verifyInputs(AbstractWorkflow.java:1512)
at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1203)
at com.opensymphony.workflow.AbstractWorkflow.initialize(AbstractWorkflow.java:615)
at com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:848)
at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:592)
... 39 more
2014-05-07 11:16:32,915 INFO - 5 issues successfully created
2014-05-07 11:16:32,915 INFO - ------------------------------
2014-05-07 11:16:32,915 INFO - Finished Importing : Issues
2014-05-07 11:16:32,915 INFO - ------------------------------
2014-05-07 11:16:32,915 INFO - ------------------------------
2014-05-07 11:16:32,915 INFO - Importing: Issue Links & Subtasks
2014-05-07 11:16:32,915 INFO - ------------------------------
2014-05-07 11:16:32,915 INFO - Only new items will be imported
2014-05-07 11:16:32,915 INFO - ------------------------------
2014-05-07 11:16:32,916 INFO - Finished Importing : Issue Links & Subtasks
2014-05-07 11:16:32,916 INFO - ------------------------------
2014-05-07 11:16:32,917 INFO - No issues need to be reindexed.
2 answers
1 accepted
pborkowski
Rising Star 
May 6, 2014 edited Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Hi Nayan,
We had a similar bug reported ( https://ecosystem.atlassian.net/browse/JIM-919) - JIM coudn't create an issue if validator was configured to check mandatory Custom Fields. It was fixed in JIM 6.1.4, please make sure that you are using the newest version of the importer. You can download it from Marketplace: https://marketplace.atlassian.com/plugins/com.atlassian.jira.plugins.jira-importers-plugin
Cheers,
Przemek
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Nic Brough -Adaptavist-
Community Leader 
May 6, 2014 edited Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
You have put a validator on the "create issue" transition in your workflow, which says "field must be filled in" (this is actually unneccessary, you could have done it more easily with field configurations, but that's not important here)
Your incoming data does not meet the validation rules - the data is missing for the field
Either remove the validator from the workflow, or add the data into the CSV
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Yes thats true that I have put the validator for the fields.
but the data is present in the CSV file still the error is coming..
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Nic Brough -Adaptavist-
Community Leader
May 6, 2014 edited Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Then it probably isn't mapped to the field you have made mandatory with the validator
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