Unable to Edit New Fields Created in Issue Detail View

I'm a board admin and have created several new fields in Issue Detail View. However, when creating/modifying an issue, these new fields cannot be edited. In addition, they are only viewable in the right sidebar of an open issue, not when the issue is fully open.

What am I missing?

Thanks!

1 answer

0 vote

Have you logged in as a JIRA (or system) admin and checked that the fields are set up for the projects and issue types?  (i.e. Field configurations, field context and that they are on the screens for the issue types?)

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,310 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot