Unable to Delete Issue Links

Hi Everyone,
I am noticing that as of recent, I am unable to delete links between issues. When I click on the trashcan icon in the UI to delete the Link, I am prompted to confirm my choice but after clicking Delete to confirm, I still see the issue appearing in the Issue Links field of the issue.

Something to note, I noticed this happening after I updated the link name as an Admin. Before it used to say "Issue-1 is a Milestone for Issue-2" it is now updated to read "Issue-1 is Dependent on Issue-2."

I have re-indexed but to no avail. Any suggestions or tips here would be greatly appreciated.

JP

2 answers

1 accepted

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Hey Peter,
Thank you for your response. I realized it was due to my "Structure" JIRA plugin which had its own rules in place to not allow me to remove links via the Issue but through the structure.

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Hi Jason,

Do you get any logging in your jira log file or in the catalina log file?

You can find your jira log file in the log directory of your jira-home directory

You can find your catalina log file in the logs directory of your jira-installation directory.

Best regards,

Peter

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