URL Change - paramater import

Hi 

We use JIRA software and JIRA Service Desk

I want change of URL and I know that we want create a new instance and migrate data.  

 

But I want know if ervery parameters like workflow (and post functions, ...) Custom field (and context), Issue type (issue type schem, avatar), SLA will be kept ? 

 

Regards

2 answers

This widget could not be displayed.

Yes, a backup contains all of your data and can be imported on your new Cloud system replicating everything as it was in the old one.

 

Perfect and is it possible to keep this parameters and delete all isues in order to have a clean application for a golive ?

Yes.  If you delete issues, or even whole projects, before you export from your current Cloud systems, it won't delete any schemes or other configuration.  Although I would recommend a quick look through the stuff that could be deleted - always worth housekeeping.

This widget could not be displayed.

Perfect and is it possible to keep this parameters and delete all isues in order to have a clean application for a golive ?

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Aug 06, 2018 in Jira Service Desk

A is for Activate: Share your top Jira Service Desk onboarding tips for new users!

Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :).  In the spirit of this month's  august-challenge, we're sourcing stories of Jira Service Desk activation fro...

576 views 25 15
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you