We use JIRA software and JIRA Service Desk
I want change of URL and I know that we want create a new instance and migrate data.
But I want know if ervery parameters like workflow (and post functions, ...) Custom field (and context), Issue type (issue type schem, avatar), SLA will be kept ?
Yes. If you delete issues, or even whole projects, before you export from your current Cloud systems, it won't delete any schemes or other configuration. Although I would recommend a quick look through the stuff that could be deleted - always worth housekeeping.
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