URGENT: Original file

Shawn May 7, 2019

When downloading document from Jira ticket, the document name is changed to "Original" and no suffix name. No way to view the document. How to fix the issue? original file.jpg

original file 2.jpg

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Nic Brough -Adaptavist-
Community Leader
Community Leader
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May 7, 2019

You are not the first person to report this today, I think the latest Cloud update has broken something.

This needs to go to Atlassian as a new bug.

Rex Parsons November 22, 2019

We are seeing this too.  What is the resolution for this?

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